AI HubGroups Impacted by EVV Implementation in Massachusetts
This video outlines who is affected by EVV in Massachusetts. EVV requirements reach multiple programs managed by agencies including MassHealth, the Executive Office of Elder Affairs, the Department of Developmental Services & the Massachusetts Rehabilitation Commission.
It emphasizes that any agency delivering Medicaid-funded home and community-based services (HCBS) involving in-home visits must implement an EVV-compliant system—and showcases how CareSmartz360 meets those needs.
Who we empower every day
By Role- Agency Owners – Oversee EVV impact across multiple program lines and ensure cross-program compliance
- Supervisors: Recognize the EVV criteria unique to each program and keep an eye on all multi-program activities.
- Care Managers: Coordinate the provision of care with the appropriate EVV program codes and specifications.
- Billers: Verify that claims are linked to the appropriate program and that EVV is captured.
- Schedulers: Arrange each visit in accordance with the EVV schedule triggers for each program.
- Caregivers – Understand which program & EVV rules apply to every client
- On-Call Coordinators – Cover cross-program shifts with different EVV rules
MassHealth states that EVV applies to agency-based PCS and HCBS, home health services involving in-home visits, and multiple waiver programs. Any non-compliance could lead to denied claims.
