State-wise Videos

EVV Solutions for Home Care Agencies in Massachusetts: Benefits and Features

Massachusetts evv software solution for home care agencies

This video introduces CareSmartz360 as a comprehensive EVV and home-care management platform for Massachusetts, designed to meet the state’s Executive Office of Health and Human Services (EOHHS) / MassHealth EVV requirements.

Massachusetts uses an “open model” EVV system (via Sandata Technologies as the aggregator) allowing providers either to use the state system or a certified alternate.

The video showcases core features: GPS & telephony-enabled mobile app, open APIs for seamless integration, scheduling, automated billing tied to verified visits, reporting dashboards, point-of-care documentation, and smooth data migration.

Who we empower every day

By Role
  • Agency Owners – Implement a compliant, scalable EVV + home care system to protect reimbursement and drive efficiency
By Persona
  • Supervisors – Monitor all the visit exceptions, compliance alerts, & performance metrics
  • Care Managers – Ensure that all the services delivered match verified visit data
  • Billers – Submit all the claims backed by EVV-verified records
  • Schedulers – Plan all shifts aligned with EVV capture requirements
  • Caregivers – Clock in & out accurately via mobile or telephony with minimal friction
  • On-Call Coordinators – Manage last-minute changes while preserving EVV integrity

Massachusetts’ open-model EVV mandates full capture of the six data points required by the federal 21st Century Cures Act: service type, date, start/end time, location, consumer, provider.

Providers must register their EVV choice and integrate systems to meet MassHealth’s compliance deadlines.

Upgrade to Smarter, More Efficient Home Care Software

Our users reported 95% customer satisfaction in 2024. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

Request a Demo