EVV Solutions for Home Care Agencies in Massachusetts: Benefits and Features
This video introduces CareSmartz360 as a comprehensive EVV and home-care management platform for Massachusetts, designed to meet the state’s Executive Office of Health and Human Services (EOHHS) / MassHealth EVV requirements.
Massachusetts uses an “open model” EVV system (via Sandata Technologies as the aggregator) allowing providers either to use the state system or a certified alternate.
The video showcases core features: GPS & telephony-enabled mobile app, open APIs for seamless integration, scheduling, automated billing tied to verified visits, reporting dashboards, point-of-care documentation, and smooth data migration.
Who we empower every day
By Role- Agency Owners – Implement a compliant, scalable EVV + home care system to protect reimbursement and drive efficiency
- Supervisors – Monitor all the visit exceptions, compliance alerts, & performance metrics
- Care Managers – Ensure that all the services delivered match verified visit data
- Billers – Submit all the claims backed by EVV-verified records
- Schedulers – Plan all shifts aligned with EVV capture requirements
- Caregivers – Clock in & out accurately via mobile or telephony with minimal friction
- On-Call Coordinators – Manage last-minute changes while preserving EVV integrity
Massachusetts’ open-model EVV mandates full capture of the six data points required by the federal 21st Century Cures Act: service type, date, start/end time, location, consumer, provider.
Providers must register their EVV choice and integrate systems to meet MassHealth’s compliance deadlines.