State-wise Videos

Essential EVV Requirements and Guidelines for Kentucky Home Care Agencies

evv system requirements in kentucky

This video outlines the EVV rules Kentucky providers must follow, particularly under DMS’s HHCS (Home Health Care Services) mandate. Effective Jan 1, 2024, all HHCS visits must be documented via EVV.

Additionally, by January 1, 2025, Medicaid claims for HHCS without a corresponding EVV visit will be denied.

The video also addresses signature requirements — by Jan 2025, providers must comply with member or verbal attestation or document exception codes.

Who we empower every day

By Role
  • Agency Owners – Choose or implement EVV tools that satisfy Kentucky DMS’s compliance rules
By Persona
  • Supervisors – Monitor EVV error logs, exceptions, and missing signatures.
  • Care Managers – Ensure that care delivery is compatible with the EVV workflows.
  • Billers – Submit all the claims tied to validated EVV visits.
  • Schedulers – Design shifts so that clock-in/out & signature capture is feasible.
  • Caregivers – Log all visits properly & secure signatures or attestations.
  • On-Call Coordinators – Handle visits which require signature exceptions or alternate workflows.

Kentucky’s EVV requirement is non negotiable: effective 2024-2025, HHCS claims not having EVV verification or signature will be denied.

Agencies must adopt compliant systems which enforce visit capture, attestation & timely data transmission.

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