EVV Solutions for Home Care Agencies in Indiana: Benefits and Features
This video introduces CareSmartz360 as Indiana’s trusted home care & EVV software solution, built to comply with Indiana Health Coverage Programs (IHCP) EVV rules. Indiana mandates EVV for personal care services, and places for home health services are being phased in.
CareSmartz360 supports GPS & telephony-based clock-ins, open API integration, streamlined billing, robust EVV reporting, point-of-care documentation, and seamless migration from legacy systems.
These capabilities help agencies maintain compliance while streamlining operations, reducing claims denials, and improving caregiver accountability.
Who we empower every day
By Role- Agency Owners – Ensure IHCP EVV compliance, protect reimbursements, & simplify workflows
- Caregivers – Clock in/clock out easily & reduce all paperwork
- On-Call Coordinators – Monitor all visit status, late clock-ins & all discrepancies
- Care Managers – Verify that the care documentation matches all EVV data
- Schedulers – Plan all shifts in alignment with EVV-verified times
- Billers – Submit Medicaid claims backed by validated services
- Supervisors – Track performance & visit adherence
In Indiana, providers may use alternate EVV systems (not just Sandata), provided that the data is exported every day to the state aggregator. Further, starting January 1, 2023, IHCP began denying non-EVV-compliant claims for PCS.
With CareSmartz360, Indiana agencies can adopt a robust EVV system confidently—migration, compliance, and daily operations stay seamless. It’s not just compliance — it’s a smarter way to manage care, billing, and accountability.