Caregivers can keep on top of their schedules

Caregivers can use the mobile app to know about upcoming shifts and find directions to clients.

The mobile app is completely integrated with the CareSmartz360 homecare software so you can easily send information to caregivers. Caregivers can see appointments of the day, view directions to reach a client’s house and their task list once they get there.

Caregiver Mobile App - CareSmartz360

Calendar & Appointment Details

The caregiver can see assigned shifts, open shifts, and meetings for each day, so the plan is clear.

The calendar screen lets caregivers see assigned shifts for the current day, all open shifts that need to be filled, and meetings that are scheduled for them. This is a convenient one-look overview.

Appointment screen

The appointment screen is where caregivers clock in and out so your agency can track their hours. From this screen, they can also add expenses that need to be reimbursed and injury details for insurance purposes if they have been injured while on a shift. They can also add visit notes and provide feedback for the family.

Caregiver Calendar & Appointment Details

Task completion

Tapping on a task will open a screen for the caregiver to update the status of the task completion. Any status other than “complete” will require an explanation note that will be part of the schedule that will then be a part of the permanent record.

Task Completion - Caregiver Scheduling App

Available Shifts

From the application, caregivers can accept or refuse shifts that you have specifically requested them to fill.

When you use the Find Caregiver option in the scheduling module, you can request one or more caregivers to fill a specific schedule. On the Available Shifts screen, Caregivers can see the shifts that you would like them to fill. They can then indicate whether they are Available, Unavailable, or that they need more information. From these responses, you can more easily assign a caregiver to the open shift.

View Available Shifts - CareSmartz360 Home Care Scheduling App

More Caregiver screens

More options for caregivers that cover Expenses, Unavailability, Clients, Expenses and Compliance.

The CareSmartz360 mobile app has more options for the caregiver:

Show Unavailability

They can key in their Unavailability in advance so the system knows they are unavailable for the specified dates and timings.

Key in expenses

Caregivers can note down expenses incurred and apply for reimbursements.

Keep a Client List

Caregivers can see a list of the clients they serve. This view shows them details like address and phone number.

Compliance

Caregivers can upload and record their Compliance documents in one place whether these are licenses, certifications or some other documents.

CareSmartz360 Home Care Mobile App for Caregivers

Got a Question?

If you have keyed in a threshold radius for login then the caregiver can log in only if he is within the threshold. You can also turn off this setting if needed.

From the Client Details screen, the emergency numbers are available for the caregiver to access.

The caregiver can respond to Available shifts that he views on his phone as Unavailable or he can mark his Availability in advance from the More options screen.

Under Calendar your caregiver can see the Open Shifts defined in your software and express his interest in them by sending SMS or email.

Absolutely, your caregivers will be able to see Alerts and SMS you send from the dashboard of the app.

In the mobile app the caregiver can put in expenses by selecting the numerical code assigned to each item. Commonly bought items have been assigned codes by the system to make it easier for accounting.

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