COVID-19 Outbreak- Caresmartz Consistently Putting Efforts to Help Home Care Industry
Caresmartz has launched a COVID-19 Resource Center to help home care agencies, caregivers, and elderly to get up-to-date information regarding the outbreak. We are consistently updating it with the latest information, helpful tips, guides, and videos for agencies & caregivers for dealing with the current situation efficiently.
We’ve taken a couple of preventive measures to minimize the risk of exposure and ensure that our employees remain safe. Caresmartz is an agile organization and we are using many virtual collaboration tools for online customer chats, virtual meetings, and virtual training.
Yes, we have suspended all business travel and several on-site engagements. We are emphasizing more on video conferencing to achieve business goals. Caresmartz is following strict guidelines released by the federal government to ensure the safety of our clients, employees, and partners.
Our bunch of enthusiastic professionals is working extremely hard to mitigate any chance of delay in implementation.
Our employees are working enthusiastically and handling operations just like before. We are confident that if any of our employees become ill, we’ll ensure that the work is quickly shifted to another proficient employee.
We are committed to delivering reliable customer support services. In such a case, we will provide you with another support manager that can help you in resolving any issues or answer your queries.
Yes, Caresmartz is committed to delivering exceptional services and we’ll be continuing our product development, its updates and support services.
Since most of our training modules are conducted online, clients can remain assured that they will receive timely implementation and adequate training.
The CareSmartz360 Pre-Screening Module enhances client safety as the caregivers are screened before they clock in to their shift. The caregiver needs to go through a questionnaire regarding their overall health, symptoms and travel history, which determines their exposure to risk.
Yes. The CareSmartz360 Pre-Screening feature screens caregivers for the proper safety of the clients and other members of the family. If a caregiver is found to be at risk, an alert is reported immediately to their employer. Agencies can then take the necessary action by seeking medical help or by quarantining the caregiver as the situation warrants.
No. You need not pay separately for CareSmartz360 Pre-Screening Module. The feature is included in the CareSmartz360 home care software itself.
The CareSmartz360 software will not let the caregiver clock in until they complete the screening. Once the screening is complete, and they are found to be fit for duty, they can continue with clocking in to their shift.
The data collected from caregivers completing the screening is stored at a single place in CareSmartz360’s agency’s dashboard. The agency can use the data to monitor risks for further care planning.
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By Lisa
By RubyOur users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.
