AI HubWho administers Electronic Visit Verification (EVV) in Texas?
This video explains that the TMHP acts as the Medicaid claims administrator and manages the EVV aggregator and portal. The state’s official EVV page confirms that TMHP oversees the aggregator, claims matching process and EVV Portal access.
Who we empower every day
By Role
- Agency Owners – Know which entity governs your EVV data flows, onboarding, claims-matching status and compliance metrics
By Persona
- Supervisors – Monitor EVV dashboards/portal reports, understand TMHP alerts and compliance rules
- Care Managers – Track which clients/services are subject to EVV and ensure visits feed the aggregator
- Billers – Understand TMHP’s claims match process, reason codes for EVV mismatches and how to avoid denials
- Schedulers – Align service scheduling with EVV system onboarding and understand aggregator submission timelines
- Caregivers – Recognise the system their clock-in/out submits to and how data is used for billing
- On-Call Coordinators – Manage emergent staffing while maintaining visibility into EVV aggregator compliance
Understanding the governance of EVV data, portal access, claims-matching processes and reason codes is critical in Texas to avoid claim denial and regulatory risk.
