State-wise Videos

This video explains training requirements for Personal Care Aides (PCAs) in Mississippi: an initial mandatory 20-hour training program and annual continuing education (CE) of 20 hours thereafter—designed to protect care quality.

It also shows how software supports agencies by tracking caregiver credentials, alerts for renewal, and linking training status with scheduling and deployment.

Who we empower every day

Agency Owners - Preserve deployment preparedness, credential records, and training compliance

• Supervisors - Before assigning caregivers to shifts, they should confirm their training records.
• Care Managers - Match client complexity with caregiver qualifications.
• Billers - Ensure that only qualified employees are billed for services.
• Schedulers - Only assign aides with the necessary training.
• Caregivers – Track training, renewal and certifications
• On-Call Coordinators – Ensure that backup staff meet credential requirements

Tracking caregiver training and certification via software creates a transparent credentialing workflow, reduces audit risk and ensures agencies deploy qualified caregivers consistently.