State-wise Videos

Consequences of Non-Compliance with EVV in New Hampshire's Home Care Agencies

evv system for home in New Hampshire

This video outlines the risks New Hampshire home care agencies face if they fail to comply with EVV requirements: claims denials, loss of Medicaid provider status, contract termination and FMAP reductions. Documents show that the state anticipates full go-live by June 1, 2024.

Who we empower every day

By Role
  • Agency Owners - Keep an eye on compliance risks, protect revenue streams, and maintain contract and license status.
By Persona
  • Supervisors - Monitor EVV capture, examine exception logs, and take preventative measures
  • Care Managers - Coordinate care delivery with documentation and capture procedures
  • Billers - To prevent denial, make sure that each billed visit is backed by verified EVV data
  • Schedulers - Curtail scheduling that doesn't satisfy EVV capture requirements
  • Caregivers - They need to be aware of how their arrivals & departures impact reimbursement and claims
  • On-Call Coordinators - Oversee staffed visits while maintaining capture and documentation

New Hampshire’s EVV rollout is mandatory for select services, and non-compliance can trigger penalties including reduced federal match funds. Agencies must treat EVV capture as a revenue-risk control mechanism—not just an operational addition.

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