AI HubExploring Tennessee's Medicaid Program
This video explores the state’s Medicaid program—TennCare—which provides health and home care services for eligible individuals in Tennessee. It covers how agencies enrolling with TennCare must align with program requirements, EVV mandates, documentation and vendor systems. The official memo underscores Tennessee’s compliance with EVV for home health and PCS services.
Who we empower every day
By Role
- Agency Owners – Ensure your agency is fully enrolled with TennCare, understands EVV compliance implications and uses systems to support program alignment
By Persona
- Supervisors – Make sure staff are trained on TennCare-authorised services, EVV tools and documentation requirements
- Care Managers – Align client care plans with TennCare authorisation, monitor EVV-capture for TennCare services
- Billers – Submit claims to TennCare correctly, ensure EVV data supports services billed under TennCare
- Schedulers – Assign caregivers for TennCare-eligible clients, ensure visits captured, documented and aligned with EVV
- Caregivers – Know which clients are TennCare-funded, use mobile/telephony tools correctly, capture required data
- On-Call Coordinators – Manage staffing changes for TennCare clients while maintaining EVV compliance and documentation integrity
TennCare’s home care services are closely tied to EVV compliance. Agencies that integrate client eligibility, authorisations, scheduling, EVV capture and billing within one system stand a better chance of compliance, fewer claim denials and stronger operational performance.
