AI HubIdentifying Major Challenges Faced by Delaware's EVV Program
This video examines the obstacles faced in implementing & operating Delaware’s EVV program: technical glitches, privacy concerns, provider burden, compliance issues, and costs. DMMA must balance enforcement with provider usability.
The video shows how a comprehensive EVV solution can help agencies overcome these challenges: intuitive interfaces, strong encryption, support, data validation, and seamless integrations. CareSmartz360 is positioned as a partner that reduces friction and technical obstacles.
Who we empower every day
By Role- Agency Owners – Mitigate risk from technical, cost, and compliance challenges.
- Caregivers – Use intuitive tools instead of cumbersome systems.
- On-Call Coordinators – Quickly resolve system/schedule errors.
- Care Managers – Smoothly handle documentation & compliance.
- Billers – Reduce claim denials from EVV or technical errors.
- Schedulers – Effectively adjust to system limitations or exceptions.
- Supervisors – Monitor issue resolution & maintain service consistency.
EVV deployment isn’t plug-and-play — agencies that adopt robust, user-friendly systems and support minimize disruption and maximize compliance.
With CareSmartz360, Delaware agencies don’t just get an EVV solution — they get a partner to help overcome real-world challenges. From technical integration to compliance and usability, it’s built to support agency success.
