State-wise Videos

This video explores causes of Wisconsin’s home-care workforce shortage: inflation rising ~4% while direct care worker wages grew ~2.3% over a decade. Staffing scarcity affects agency viability and service delivery.

Who we empower every day

By Role

• Agency Owners — Understand workforce dynamics, adjust pay/incentive programs, plan staffing models appropriately.

By Persona

• Supervisors — Monitor turnover, skill gaps, plan for backup staffing, training and retention programmes.
• Care Managers — Detect when staffing shortages may impact client care plans; engage contingency staffing early.
• Billers/Payroll — Ensure budgeting reflects wage/incentive changes and staffing levels align with service demands.
• Schedulers — Use flexible scheduling, part-time fleets, backup pools to mitigate shortages and avoid service disruptions.
• Caregivers — Many will view staffing shortages as opportunity; agencies that support them and provide stability will retain staff.
• On-Call/Backup Coordinators — Build robust backup systems to cover for shortages, ensure client care continuity.

Workforce issues directly influence service quality and agency operations. Software that supports flexible scheduling, shift coverage analytics, wage/incentive tracking and caregiver engagement tools can mitigate shortage impact.