State-wise Videos

This video highlights how home care providers in Virginia must adhere to the Health Insurance Portability and Accountability Act Privacy & Security rules when managing client health information. Accurate visit logs, mobile/telephony capture, secure data transmissions and proper documentation are essential.

Who we empower every day

By Role

• Agency Owners – Ensure systems meet HIPAA inducements: encrypted mobile apps, secure data backups, audit logs and compliance protocols.

By Persona

• Supervisors – Monitor caregiver access rights, ensure PHI safeguarding, maintain logs and compliance records.
• Care Managers – Integrate confidentiality requirements into client-care workflows and mobile documentation.
• Billers – Ensure PHI transmitted in claims/payment files is secure and within HIPAA guidelines.
• Schedulers – Ensure shift scheduling and mobile tools respect HIPAA-related access and security controls.
• Caregivers – Understand confidentiality of client data, use mobile/telephony apps properly, follow documentation protocols.
• On-Call/Backup Coordinators – Manage coverage with secure access controls, ensure mobile tools are used per HIPAA standards.

HIPAA compliance is a foundational element of home care operations. When EVV systems, mobile apps and documentation workflows are integrated with secure data protections, your agency protects client privacy, agency integrity and regulatory portfolios.