State-wise Videos

This video introduces how home care agencies in Utah can adopt the CareSmartz360 platform to meet the state’s Electronic Visit Verification (EVV) requirements under the federal 21st Century Cures Act. Utah’s official EVV portal states that EVV is required for all Medicaid personal care services (PCS) and home health services (HHS).

CareSmartz360 is presented as integrated with Utah’s state model (CSV export aggregator/provider choice) and offers telephony & GPS-enabled mobile app, schedule management, automated billing, open APIs, caregiver location tracking, error-free Medicaid claim submission, point-of-care documentation, easy migration and award-winning support.

Who we empower every day

By Role

• Agency Owners – Choose a solution that assures compliance with Utah’s EVV mandate, supports operations and protects reimbursement

By Persona

• Supervisors – Monitor caregiver check-in/out, GPS location, visit capture and compliance
• Care Managers – Ensure client visits align with care plans and are properly documented via EVV linked workflows
• Billers – Submit claims that are backed by EVV data, reducing risk of recoupment
• Schedulers – Assign shifts with workflows that integrate EVV tools for field staff
• Caregivers – Use intuitive mobile/telephony apps to clock in/out, document visits and meet EVV capture
• On-Call Coordinators – Handle emergent staffing while preserving EVV-capture and documentation integrity

Utah’s EVV model is “provider choice” — providers select their own EVV vendor and must transmit required data elements: type of service, recipient, date, location, caregiver, time of service begin/end, and date of creation of electronic record.

By selecting a full-suite platform like CareSmartz360, your agency can centralize scheduling, documentation, route tracking, billing and reporting — reducing operational risk and boosting care quality.