AI HubKey Obstacles in Iowa's EVV Program Implementation
This video addresses challenges Iowa agencies face in EVV adoption: technical limitations in rural areas, caregiver resistance/training, integration with legacy systems, data connectivity, compliance audits, and cost burdens. It explains how fallback modes (like telephony check-in), offline edits, robust training, and support features can help.
Who we empower every day
By Role- Agency Owners – Anticipate & plan mitigation for adoption bottlenecks
- Supervisors – Detect patterns of EVV errors or missing logs
- Care Managers – Work with caregivers to bridge any compliance gaps
- Billers – Resolve data mismatches due to any implementation faults
- Schedulers – Adjust shifts to reduce any and all EVV failures
- Caregivers – Use alternate methods (IVR, mobile, telephony) under disruption
- On-Call Coordinators – Monitor & respond when EVV exceptions or failures occur
EVV implementation is not just about software — it’s about connectivity, training, fallback options, and caregiver adoption. Agencies that invest in support and redundancy drastically reduce compliance risk.
