State-wise Videos

EVV Solutions for Home Care Agencies in Illinois: Benefits and Features

Illinois evv software solution for home care agencies

This video presents CareSmartz360 as a trusted EVV and home care management partner in Illinois, engineered to comply with Illinois Department of Human Services (IDHS) EVV requirements. According to state policy, home care services providers must use an EVV system to record time spent in clients’ homes.

Viewers will explore features such as GPS & telephony-based clock-ins, streamlined billing, open APIs, robust EVV reporting, and point-of-care documentation — all integrated to streamline operations and reduce claims denials. The system also supports seamless migration from existing platforms, enabling agencies to upgrade without losing data or disrupting care.

Who we empower every day

By Role
  • Agency Owners – Achieve state EVV compliance, reduce audit risk, and protect reimbursement.
By Persona
  • Caregivers – Clock in/out precisely & reduce manual paperwork
  • On-Call Coordinators – Monitor visit status, late clock-ins, & attendance
  • Care Managers – Ensure that care documentation aligns with verified visits
  • Schedulers – Assign all the shifts based on EVV-verified data
  • Billers – Submit Medicaid claims backed by validated visit records
  • Supervisors – Oversee performance & compliance metrics

Illinois permits providers to select third-party EVV systems, provided they transmit the data to the state’s EVV aggregator. Also, effective April 1, 2025, agencies must reach an overall EVV compliance rate threshold to ensure continued reimbursement eligibility.

With CareSmartz360, Illinois agencies can adopt a robust, compliant EVV solution without sacrificing flexibility. From migration to everyday use, this platform delivers transparency, accuracy, and peace of mind in the face of evolving state requirements.

Upgrade to Smarter, More Efficient Home Care Software

Our users reported 95% customer satisfaction in 2024. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

Request a Demo