Many businesses manually schedule shifts, and their challenges are evident. It takes a good amount of administrative time for schedulers to schedule shifts and caregivers to seek open shifts.
Scheduling can be tedious when you run a home care agency. What if the caregiver is unavailable at the last minute? Or, what happens when shifts collide with one another, creating chaos for agency owners? Chances are excellent for agency owners to panic at first before individually calling caregivers to see if they can cover the assigned shift.
As a home care agency leader, streamlining the employee scheduling process can simplify your job and keep caregivers satisfied.
CareSmartz360, an all-in-one home care software, helps home care agencies attract and hire employees efficiently. The process helps move a potential candidate to an employee seamlessly. Not only does it help engage, but it also streamlines scheduling and fills open shifts, among other capabilities.
Software for scheduling has become the need of the hour. It helps schedule in minutes- all thanks to a color-coded calendar view. Some benefits of investing in scheduling software for home care businesses are:
- Reduces Scheduling Time:
Instead of playing a phone tag using a long caregiver list, ensure partnering with a home care scheduling software provider. With this, agencies can share open shifts and empower caregivers to accept these shifts.
CareSmartz360’s Quick Schedule Feature allows agencies to select the client & caregiver and enter the type of service & times. If your agency has standard shift timings, schedulers, and managers can configure those and click on their preferred time slots.
Studies show that all this cuts down the scheduling time by 70%.
Using a portal with built-in intelligence, you can easily select and recommend caregivers. The portal aligns the right caregiver with the elderly based on criteria like specialty, requirement, distance, and availability, among other factors.
Caregivers are suggested based on that criteria. You can easily assign open shifts to one of them or send information via text message or email about changes to one or more caregivers.
In addition to saving time, your team may reduce the errors you otherwise may have faced in scheduling through paper forms.
- Ensures Covering Shifts At All Times:
Your home care agency can never be sure when the caregiver might call out of shift. However, that doesn’t mean you could be left scrambling to find a replacement.
It is wise to have the option to reach out to several caregivers- all at once with the available shift. Instead, a scheduling software for home care businesses helps fill last-minute shift openings quickly. Additionally, this helps have an excellent reputation among clients, who will otherwise be left without a caregiver.
- Matches Caregivers with Clients Easily:
With efficient scheduling, home care agency owners rest assured that all their shifts are well covered. That requires a lot of effort and time when undertaken manually.
To save the hassle, private duty home care scheduling software helps match clients with the right caregiver based on various criteria, including certifications, distance, availability, and more.
Once a caregiver is matched with the client, agency owners can further set up the caregiver for success by ensuring they have all the information they need. With CareSmartz360’s mobile app, owners can empower caregivers to do the best work. The mobile app provides caregivers with everything required for upcoming shifts; shift tasks, client information, directions, maps, and more at their fingertips.
- Boosts Employee Engagement:
Suppose your employees wait around shifts for manual scheduling. In that case, they will be frustrated and may even want to seek work elsewhere. The more streamlined the scheduling is, the better caregivers can manage their time and accept shifts as and when they’re available.
Not only does home care scheduling software bring shift flexibility, but it also helps improve scheduling to help caregivers reduce administrative tasks that help them stay engaged and focused on offering excellent client care.
For instance, without a software solution like CareSmartz360, caregivers will have to phone the home care agency manually. Or, they will have to write down the shifts to log their time, which is a tedious and error-prone process.
Having home care software is a blessing in disguise for home care agencies and caregivers at the same time. Investing in a software helps caregivers to devote their time towards providing excellent care to the clients, reducing errors, improving agency ratings, and more through satisfied clients & caregivers.
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