What about the issues after implementing Electronic Visit Verification(EVV)? You may be wondering how to address post EVV implementation issues, in the first place, or perhaps even the full ramifications that any “challenges post-EVV implementation” might hold.
Well, keep in mind that these challenges differ by state, first of all. They also have much to do with their deadlines (such as the ones proposed for 2020 and 2023). And changes in patient history, patient count, emerging federal requirements (or even changes to such) will also factor in.
One challenge is staying on top of all the millions of false Medicaid claims that people tend to make every single year in the U.S., which has reportedly shown to be somewhere in the thousands of millions. If that alone does not make you realize that no system is ever flawed, or without its intentional perpetrators, then it should either way. Yes, fraud continues to be a major issue of concern, despite the fact the EVV’s technology constraints diminish.
To address these issues, begin by informing yourself about them, in the first place, especially immediately after they occur. And of course, spread the word, and be certain to ask your Medicaid in-home state provider whenever uncertain as to how EVV issues may arise in your case, and how to best move forward in the midst of them.
Ideally, the EVV solution provider will be your best source to rectify and post-implementation issues on functional levels. You may also seek guidance on addressing operational challenges that can be resolved with the capabilities of the home care business software you are using.