Managing a business is not easy, and home care businesses are no exception. For the continuous and overall growth of a business, owners must keep all parties involved in a business on an equal footing. For instance, in the case of a home-based care business, owners must take care of their employees as well as their clients.
The needs and requirements of caregivers should be kept on priority, for they are the ones who represent their agency in the market. The care providing agencies must formulate policies and plans as per the requirements of the caregivers. But is it only the policies that agencies must take care of, or there is much more to it?
The answer is that in the age of technological advancement, the agencies should also upgrade their technologies and utilize advanced tools as per the needs of the caregivers. For example, private-duty agency owners nowadays use home care software to manage their day-to-day business activities and processes.
With the use of technologically sound software, the agencies can reduce the pain areas and carry the business operations smoothly. But, for the long-term goals and stay in the competitive market, agencies must come up with the updated and caregiver-friendly features in the mobile application as well as the home care agency software.
Caring for the caregivers should be the prime duty of the home care agencies because they are pivotal around which the home care businesses are operated. Coming up with facets that reinforce the caregivers will not only help in fighting the biggest challenge of retaining employees but will also help in creating a healthy work environment.
The profession of caregiving is tiresome and challenging among all others. So, the agencies must make efforts to not only just enhance the remuneration of their caregivers but also introduce steps that make their life easy and relaxed. Here are several steps that agencies can take to ensure the life of caregivers is peaceful.
Ability to Define Caregivers Travelling Preference
Adding this feature in the software would allow the caregivers to travel the distance of their choice to offer their services. Providing traveling preference to the caregivers on the home care software means giving them the freedom to choose their location to work. This will help in.
- Reducing unnecessary burden
- Saving the travel cost of caregivers
- Giving them the freedom to work as per their requirements
Ability to Define Clock-in, Clock-out
It means the agency should define Clock-In, Clock-Out radius in the respective client’s profile. The software should be custom-made as per the preference of the caregivers. The software should provide them the option of exempting or not exempting themselves from the distance-based Clock-in, Clock-out. Allowing caregivers to define radius distance will keep them happy. It will liberate caregivers from the travel restriction, and they will work as per their immediate preferences.
Automated Open Shift Notifications
The mobile application should automate the open shift notifications. If the caregivers forget about their shift due to a hectic schedule, the application will remind them of the pending shift. This can bring ease to the life of caregivers and will reduce the burden of remembering the tasks for the other day.
Alerts While Clock-in or Clock-out on a Wrong Day
The job of caregivers is challenging and can be mentally exhausting. To help them, agencies should provide in-home care software that alerts them about clocking in on the wrong day. This will not only give them a sigh of relief but also make them happy about non-working day.
CareSmartz360 is embedded with a dedicated portal for caregivers where they can view and manage shifts, daily appointments, accept open shifts, view their earnings, clients assigned and care plan, and more. Now, agencies don’t need to search around to find software that eases the life of caregivers because Caresmartz has integrated into its cloud-based HIPAA compliant home care software solution the attributes you are looking forward to. Click here to know more about the updated features.
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