Reliable West Virginia Electronic Visit Verification (EVV) solution helping agencies stay compliant and streamline care delivery workflows.
CareSmartz360, a leading home care software, is integrated with a West Virginia-approved aggregator. Telephony & GPS-Enabled Mobile App solution assists Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.
The West Virginia Department of Health and Human Resources (DHHR) and Bureau for Medical Services (BMS) regulates the home care industry in the state. It has mandated the Electronic Visit Verification (EVV) system for Medicaid-funded Personal Care Services (PCS).
The State of West Virginia has chosen an Open Model for the EVV solution.
January 01, 2021, was selected as the official EVV implementation. The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.
West Virginia laws aim to provide caregivers greater protections than federal laws. While the West Virginia Department of Health requires home care agencies not to obtain a DPH granted license, they can still be penalized for not following best practices for operation. They must adhere to some rules and regulations, which are:
CareSmartz360, a home care management software and GPS-enabled technology enables West Virginia-based home care to meet EVV mandates and regulations laid out by the State. Additionally, the agencies can ensure that their demands for billing, care plans, and other operational requirements are met.
Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.
GPS-enabled app to seamlessly manage caregiver visits.
Increase agency staff productivity and organize daily activities on-the-go.
Electronic Visit Verification (EVV) in West Virginia is a federally mandated system used to verify Medicaid-funded home care visits by capturing key details such as the caregiver, client, service type, date, time, and location of care delivery. In West Virginia, EVV is required under the 21st Century Cures Act for Personal Care Services, with implementation beginning January 1, 2021. Agencies must use a compliant West Virginia EVV system to meet EVV mandates in West Virginia, ensure accurate visit documentation, reduce fraud, and prevent Medicaid claim denials.
Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.
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