Washington EVV home care software for agencies

Leading Washington Electronic Visit Verification (EVV) platform enabling agencies to meet requirements and improve visit tracking accuracy.

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    Meet Washington EVV requirements with confidence

    EVV Model: Provider Choice | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    Our cloud-based home care software is integrated with Sandata in Washington and provides Telephony & GPS-Enabled Mobile App features to help companies bill for Medicaid (Apple Health) benefits, streamline operations, and maintain EVV compliance.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Washington's Electronic Visit Verification

    Washington made the decision to implement EVV using the Open State Model. The state does not enforce any particular system(s) or recommend a particular approach. However, the system selected must meet the requirements for submitting EVV. On January 1, 2021, Washington started demanding EVV for all PCS claims.

    Exceptions to EVV Requirement

    Individual Providers who reside with your client are exempt from the EVV obligations.

    Washington State Aggregators

    Sandata is Washington’s state aggregator. Home Care Agencies and CDWA submit claims to these aggregators that contain the necessary EVV data elements.

    Learn more about Washington's EVV

    What are the home care regulations & EVV rules in Washington?

    More than 1.23 million people in Washington are 65 years of age or older, and by 2040, this figure is projected to increase to 1.86 million seniors. This shift makes the home care industry more heavily regulated. If you wish to stay up to date with Washington’s home care ecosystem, you must adhere to the guidelines and information below.

    • The Medicaid program in Washington, known as Apple Health, can cover home care services through both a waiver program and a managed care scheme.
    • The care plan must be updated after any change in the client's condition or needs and every 12 months at a minimum.
    • When applying for employment with a home care agency in Washington, applicants must submit a fingerprint background check conducted by the DSHS.
    • It is mandatory for home care aides to finish a 75-hour training course that has been approved by the DSHS and pass the HCA certification test. Caregivers must complete 12 hours of continuing education each year to keep their certification.
    • Washington-based home care agencies must provide the clients with a legal bill of rights, ensuring quality care delivery to clients.
    • The agency must submit a fully itemized billing statement upon request, including the date of each service and the charge as per the legal bill of rights.
    • The legal bill of rights also ensures privacy and confidentiality of personal information and care-related records.
    • According to the overtime rules in Washington, caregivers will be paid at the rate of time and a half for any hours over 40 in a workweek.

    With the use of GPS-enabled technology, Washington Home Care Agencies may easily check and keep track of caregiver shifts, training, compensation, or leave policies while still being EVV compliant. The agencies can further guarantee that their needs for care plans, billing, and other operational requirements are satisfied!

    See how CareSmartz360 helps meet Washington's strict laws & regulations!

    Mobile EVV solutions for Washington home care agencies

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile App

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-one home care management and EVV software for Washington

    CareSmartz360 is a trusted partner for Washington home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution
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    Solutions Tailored for Diverse Home Care Agency Users

    Washington EVV and home care compliance guide

    • Washington Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Washington
    • How CareSmartz360 Helps Overcome These Challenges?
    Download Guide
    Guide To Home Care In Washington

    Common questions about Washington EVV

    Electronic Visit Verification (EVV) in Washington is a system used to verify Medicaid-funded home care visits by capturing key details such as the caregiver, client, service type, date, time, and location of care delivery. In Washington State, EVV is required for personal care services under the 21st Century Cures Act, and providers must use a compliant Washington EVV system to meet EVV mandates in Washington. This ensures accurate documentation, reduces fraud, and supports timely Medicaid reimbursement through verified visit data.

    Washington Medicaid EVV (under Apple Health) requires providers to electronically verify visits before submitting claims for reimbursement.

    The Washington EVV system is a compliant platform used to record and validate visit data for Medicaid billing and compliance.

    The Department of Health oversees licensing and ensures compliance with Washington EVV requirements and care regulations.

    Under Washington Medicaid EVV, payments are made directly to providers after verified services are submitted.

    Top Washington EVV vendors offer:
    • Medicaid-compliant systems
    • Mobile and telephony EVV
    • Real-time tracking
    • Billing and reporting integration

    A mobile EVV solution for Washington allows caregivers to clock in/out using GPS-enabled apps for real-time visit verification.

    CareSmartz360 provides a compliant EVV solution in Washington with GPS tracking, scheduling, and billing integration.

    CareSmartz360 offers seamless migration with open APIs, making it a flexible Washington EVV system.

    Upgrade to Smarter, More Efficient Home Care Software

    Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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