Virginia electronic visit verification (EVV) software

Trusted Virginia Electronic Visit Verification (EVV) system integrated with state aggregators to support compliance and operational efficiency.

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    Simplify Virginia EVV and Medicaid compliance

    EVV Model: Open Model | Aggregator: NETSMART+ EDI file generation |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: June 30, 2020

    CareSmartz360, our advanced home care software, is integrated with a Virginia approved aggregator. It has a telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

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    Understanding Virginia's Electronic Visit Verification

    Virginia is an open model state, and the Department of Medical Assistance (DMAS) regulates Medicaid-funded Personal Care Services. The Virginia EVV implementation timeline is as follows:

    October 01, 2019

    DMAS was granted a Good Faith Effort (GFE) exemption from the Centers for Medicare & Medicaid Services.

    December 31, 2019

    DMAS extended the deadline from October 1, 2019, to December 31, 2019, and remarked it as a transition period.

    June 30, 2020

    EVV implementation date was chosen, and the state aggregator was finalized.

    State aggregators offer Medicaid payers and providers some actionable data that allows them to comply with the 21st Century Cures Act.

    Learn more about Virginia's EVV

    What are the home care regulations & EVV rules in Virginia?

    Virginia is tax-friendly for retirees and has several deductions and exemptions, which makes it an ideal state for seniors. Seniors can deduct up to $12,000 in pension from their state taxable income. While seniors in Virginia look for quality care, the government has laid some regulations for home care agencies.

    • Virginia has no separate tipped rate for home care workers who receive tips.
    • Caregivers and eligible veterans are paid for mileage and other travel expenses at the rate of 41.5 cents.
    • The Code of Virginia specifies “equal pay” in the state, irrespective of gender.
    • Virginia has implemented a use-it-or-lose-it policy where home care workers can use their leave by a set date or lose it.
    • Caregivers in Virginia must complete a minimum of 8 hours of training by a Professional Association of Caregivers.
    • While no state acts provide home care workers with medical leave or family leave benefits, home care providers in Virginia must provide caregivers with family and medical leave consistent with the Family and Medical Leave Act (FMLA).

    Using a home care management software can make your life easier. The GPS-enabled technology can help Virginia Home Care Agencies meet EVV mandates and regulations laid out by the State. Caregiver training, payroll, and billing to facilitate quality care anywhere and anytime.

    See how CareSmartz360 helps meet Virginia's strict laws & regulations!

    A user-friendly mobile EVV solution for Virginia

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile App

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-one home care management and EVV system for Virginia

    CareSmartz360 is a trusted partner for Virginia home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution
    Schedule a quick demo for your agency

    Solutions Tailored for Diverse Home Care Agency Users

    Virginia EVV and home care compliance guide

    • Virginia Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Virginia
    • How CareSmartz360 Helps Overcome These Challenges?
    Download Guide
    Guide To Home Care In Virginia

    Common questions about Virginia EVV

    Electronic Visit Verification (EVV) in Virginia is a system used to verify Medicaid-funded home care visits by capturing key details such as the caregiver, client, service type, date, time, and location of care delivery. Virginia follows an open EVV model, allowing agencies to choose their preferred EVV vendor as long as the system meets Virginia EVV requirements and integrates with the state’s EVV aggregator. This ensures compliance with the 21st Century Cures Act, supports accurate billing, reduces fraud, and helps agencies meet EVV mandates in Virginia.

    Virginia Medicaid EVV requires providers to electronically verify visits before submitting claims to ensure accurate billing and reimbursement.

    No. EVV mandates in Virginia do not apply to PACE programs, as they are treated separately under Medicaid.

    Providers must comply with HIPAA Privacy Rules and related regulations when managing patient data within Virginia EVV systems.

    Top Virginia EVV vendors offer:
    • Open-model compatibility
    • Aggregator integration
    • Mobile and telephony EVV
    • Billing and reporting tools

    A mobile EVV solution for Virginia allows caregivers to verify visits using GPS-enabled apps for real-time tracking.

    The best EVV solution in Virginia should:
    • Meet Medicaid compliance requirements
    • Integrate with the aggregator
    • Offer real-time visit tracking
    • Reduce claim denials

    CareSmartz360 provides a compliant EVV solution in Virginia that integrates with the state aggregator and supports scheduling, billing, and reporting.

    CareSmartz360 automates invoicing, simplifies Medicaid billing & ensures compliance with Virginia EVV requirements.

    CareSmartz360 combines EVV, scheduling, and billing into one platform, eliminating manual processes and improving operational efficiency.

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    Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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