Texas Trusted EVV +
Home Care Software Partner

CareSmartz360, an all-in-one home care software solution, is planning to join hands with agencies to help meet Texas EVV standards, laws, and operational needs.

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Texas EVV Home Care Software Solution

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Make Medicaid Claims and
EVV Compliance Simple

EVV Model: Open Model | Aggregator: HHAeXchange |
CareSmartz360 EVV Solution: Coming Soon
Implementation Deadline: January 01, 2021

CareSmartz360 is working closely with Texas to meet the state’s EVV requirements and become fully compliant. Our cloud-based home care software includes Telephony & GPS-Enabled Mobile App features to assist Medicaid enforcing providers in delivering quality care with easy-to-use features.

  • GPS-Enabled Mobile App
  • Caregiver Tracking
  • Automated Billing
  • Robust Reporting
  • Open APIs
  • Smart Telephony
  • Manage Schedules
  • Point of Care Documentation
  • Easy Migration
  • Award-Winning Support

See how CareSmartz360 can help your agency

Understanding Texas Electronic Visit Verification

HHSC is implementing EVV as per Section 12006 of the 21st Century Cures Act. However, EVV in Texas is implemented in phases, which are:

EVV Phase I:

Effective January 1, 2021, Electronic Visit Verification is required for Medicaid personal care services.


HHSC will request a good faith effort exemption from the Centers of Medicare and Medicaid for extending this deadline. HHSC plans on implementing EVV for Medicaid HHCS as of January 01, 2024.

The state will have to receive reduced federal Medicaid funding if EVV is not implemented.

Texas's Home Care Regulations & Facts

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The home care industry in Texas is growing rapidly, and reports show that it will continue to benefit from strong growth in the number of adults aged 65 and older and federal funding for both Medicare and Medicaid. However, with such expansion, the home care agencies must abide by some laws, which are:

  • Caregiving pay in Texas varies between $8.00 and $14.00 per hour, depending on the benefits and hourly pay. Many senior care companies also provide bonus incentives.
  • Home care providers must offer a minimum of an 8-hour rest period to live-in caregivers during the night.
  • Texas minimum wage laws state that home care providers must count travel hours as work hours or overtime hours if the work is undertaken for business purposes.
  • In Texas, home care providers are not required to provide workers with vacation benefits, either paid or unpaid.
  • Home care providers must pay their workers prevailing wages, which may differ from the state’s standard minimum wage rates.
  • Providers may give their workers a paid meal break of fewer than 20 minutes. However, a break lasting 30 minutes or more need not be paid for.

Using home care management software can make your life easier. The GPS-enabled technology helps Texas Home Care Agencies adhere to state EVV, leave, reimbursement, and wage laws. Additionally, the agencies can ensure that their demands for payroll, billing, care plans, and other operational requirements are met.

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Home Care Regulations & Facts

A User-Friendly Mobile EVV Solution for Texas

Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

Caregiver App

GPS-enabled app to seamlessly manage caregiver visits.

  • Multilingual Support
  • Electronic Visit Verification
  • Easy Clock-In/Clock-Out
  • Verify Visits at the Point of Care
  • View Care Plans on the Go
  • Shift Tasks & Shift Status
  • Offline Mode & Alerts
Mobile EVV Solution for Home Care Agencies

Mobile App for
Agency Staff

Increase agency staff productivity and organize daily activities on-the-go.

  • Electronic Visit Verification
  • Easy Calendar View
  • Real-time Communication
  • Streamline Client Management
  • Simplify Caregiver Management
  • Easy Information Access
  • Easy to Use

All-in-One Homecare Management Solution For Texas

CareSmartz360 is a trusted partner for Texas home care agencies looking to scale their operations while meeting state laws and regulations.

CareSmartz360 Home Care Management Solution

Solutions Tailored for Diverse Home Care Agency Users

A Complete Guide to Home Care in Texas

  • Texas Home Care Laws & Regulations
  • State's Care Plan & Medication Management Regulations
  • Home Care Staff Screening & Training Requirements
  • EVV Mandates and Medicaid Coverage Laws
  • Challenges Faced by Agencies in Texas
  • How CareSmartz360 Helps Overcome These Challenges?
Guide To Home Care In Texas
Guide To Home Care In Texas

FAQs: Home Care in Texas

The Texas Health and Human Services (HHS) licenses, surveys, and certifies home and community support services agencies (HCSSAs) for compliance with state as well as federal laws & regulations.

Through the regulatory activities, HHS protects the Texas citizens receiving home health and personal assistance services.

The following is a high level summary of anticipated changes that home care agencies may witness after the implementation of EVV:

Things that Stay the Same Things that Will be Different
Member choice of provider Elimination of paper timesheets
Availability of services Use of EVV devices
Member choice of individual direct care worker How member/representative signature is collected
How services are provided Verification is required by member/representative at the end of every visit/shift

The key technologies that help in implementing EVV to capture visit and care delivery information, right at the services location are:

  • Mobile Visit Verification (MVV)- A GPS-enabled mobile application that’s downloaded on a tablet or a smartphone.
  • Telephony Visit Verification (TVV)- A System that’s assessed through a toll-free number, which is accessible 24 hours a day, 7 days a week.

Currently, you cannot use the CareSmartz360 EVV system for your homecare business in Texas. However, we are working closely with Texas to meet the state’s EVV requirements. We’ll keep you updated regarding any updates regarding the integration with the state EVV aggregator.

The caregiver in Texas is given 8 hours to sleep at night. Also, since their sleep may be disrupted for providing care at night, they’re given an additional 4-hour break during the day.

Home care workers in Texas may need to pay wage rates established by the federal or state prevailing rates and rules. The workers may be eligible for prevailing wages if they work on federal or state government services.

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