Texas Trusted EVV +
Home Care Software Partner

CareSmartz360, an all-in-one home care software solution, has joined hands with agencies to help meet Texas EVV standards, laws, and operational needs.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: HHAeXchange |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: October 01, 2023

    CareSmartz360, our advanced home care software, is integrated with a Texas approved aggregator. It has a telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Texas Electronic Visit Verification

    HHSC is implementing EVV as per Section 12006 of the 21st Century Cures Act. However, EVV in Texas is implemented in phases, which are:

    EVV Phase I:

    Effective January 1, 2021, Electronic Visit Verification is required for Medicaid personal care services.


    By October 2023, users of the current EVV vendor
    systems must transition to HHAeXchange or even
    receive an approval as an EVV Proprietary System
    Operator by this date.

    The state will have to receive reduced federal Medicaid funding if EVV is not implemented.

    Texas's Home Care Regulations & Facts

    Do you know?

    The home care industry in Texas is growing rapidly, and reports show that it will continue to benefit from strong growth in the number of adults aged 65 and older and federal funding for both Medicare and Medicaid. However, with such expansion, the home care agencies must abide by some laws, which are:

    • Caregiving pay in Texas varies between $8.00 and $14.00 per hour, depending on the benefits and hourly pay. Many senior care companies also provide bonus incentives.
    • Home care providers must offer a minimum of an 8-hour rest period to live-in caregivers during the night.
    • Texas minimum wage laws state that home care providers must count travel hours as work hours or overtime hours if the work is undertaken for business purposes.
    • In Texas, home care providers are not required to provide workers with vacation benefits, either paid or unpaid.
    • Home care providers must pay their workers prevailing wages, which may differ from the state’s standard minimum wage rates.
    • Providers may give their workers a paid meal break of fewer than 20 minutes. However, a break lasting 30 minutes or more need not be paid for.

    Using a home care management software can make your life easier. The GPS-enabled technology can help Texas Home Care Agencies verify and keep track of caregiver billing and payroll. Caregiver training helps caregivers expand their skills and lets them learn anywhere and anytime!

    See how CareSmartz360 helps meet Texas's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Texas

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Texas

    CareSmartz360 is a trusted partner for Texas home care agencies looking to scale their operations while meeting state laws and regulations, including EVV regulations.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Texas

    • Texas Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Texas
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Texas
    Guide To Home Care In Texas

    FAQs: Home Care in Texas

    The Texas Health and Human Services (HHS) licenses, surveys, and certifies home and community support services agencies (HCSSAs) for compliance with state as well as federal laws & regulations.

    Through the regulatory activities, HHS protects the Texas citizens receiving home health and personal assistance services.

    The following is a high level summary of anticipated changes that home care agencies may witness after the implementation of EVV:

    Things that Stay the Same Things that Will be Different
    Member choice of provider Elimination of paper timesheets
    Availability of services Use of EVV devices
    Member choice of individual direct care worker How member/representative signature is collected
    How services are provided Verification is required by member/representative at the end of every visit/shift

    The key technologies that help in implementing EVV to capture visit and care delivery information, right at the services location are:

    • Mobile Visit Verification (MVV)- A GPS-enabled mobile application that’s downloaded on a tablet or a smartphone.
    • Telephony Visit Verification (TVV)- A System that’s assessed through a toll-free number, which is accessible 24 hours a day, 7 days a week.

    Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.

    CareSmartz360- the home care software solution speeds up the billing processing time and reduces repetitive manual tasks. It:

    • Automates and tracks invoices.
    • Facilitates easy QuickBooks Export through Open APIs.
    • Splits the bill for two different payers.
    • Customizes invoice format according to payer requirements.
    • Facilities state-wise Medicaid billing.
    • Offers unified claim submissions, payments, and electronic billing.

    The caregiver in Texas is given 8 hours to sleep at night. Also, since their sleep may be disrupted for providing care at night, they’re given an additional 4-hour break during the day.

    Home care workers in Texas may need to pay wage rates established by the federal or state prevailing rates and rules. The workers may be eligible for prevailing wages if they work on federal or state government services.

    Can’t find the answer you’re looking for?

    We've just scratched the surface.

    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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