Texas Electronic Visit Verification (EVV)

EVV Model: Closed Model | Aggregator: Vesta | Implementation Deadline: January, 2020

In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system. CareSmartz360 is following the State of Texas EVV model information as it becomes available.

Texas requires EVV for certain Medicaid funded home and community-based services provided through the Health and Human Services Commission and health plans. The EVV program was implemented to replace paper-based attendant timesheets with Vesta.

Governing Body: Texas Health and Human Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Texas EVV Implementation

Behavioral Services (provided in the home), Consumer Directed Attendant Support Services (CDASS), Durable Medical Equipment (requiring in-home setup), Home Health, Homemaker, Hospice, Independent Living Skills Training (ILST), In-Home Respite, In-Home Support Services (IHSS), Occupational Therapy (provided in the home), Physical Therapy (provided in the home), Pediatric Behavioral Therapy, Pediatric Personal Care, Personal Care, Private Duty Nursing, Speech Therapy (provided in the home), Youth Day

To find out which services rendered by your home care agency will be affected by this mandate, please click on the following link EVV Service List for all the updated EVV mandated services and optional EVV services.

No, client is not required to have a landline or cell phone. The verification of service through EVV is the responsibility of the home care agency. To punch in the visits and provide required care, a caregiver should be given the technology necessary for EVV. A client may allow a caregiver to use their personal landline or cell phone for EVV, but it is not a rule.

Yes. The implementation of EVV does not change the format or location of service delivery. Patients will continue to receive services in accordance with their service plan and existing program rules.

The State EVV Solution is designed to work anywhere across the state. To facilitate uninterrupted care delivery, the MVV application used by a caregiver can also work without network connectivity and can upload information when service is restored or connected to Wi-Fi. Alternatively there is a TVV option available in rural areas to use when a cell phone or landline is available. In situations where MVV and TVV are both unavailable, a provider may complete EVV requirements through the provider portal. Please note that manual entries are subject to increased scrutiny by the Department.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

New to CareSmartz360?

Find out how it works

Latest in Homecare Technology

Subscribe to our newsletter for the latest in Homecare