Rhode Island Electronic Visit Verification (EVV)

EVV Model: Closed | Aggregator: HHAeXchange | Implementation Deadline: 2016

You can use CareSmartz360 as your agency management system to meet all EVV state requirements.

On December 13, 2016 the 21st Century Cures Act (CURES) came into law. Section 12006 of the legislation, Electronic Visit Verification System has been mandated for those providing Personal Care Services and Home Health Services under Medicaid.

Governing Body: Rhode Island Executive Office of Health & Human Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Rhode Island EVV Implementation

First, a home care agency or care provider should learn about the EVV requirements. They need to assess whether they want to go with State EVV Solution or a third-party EVV solution. Prior to the implementation, they also need to complete mandatory training.

The State EVV Solution is designed to work anywhere across the state. To facilitate uninterrupted care delivery, the MVV application used by a caregiver can also work without network connectivity and can upload information when service is restored or connected to Wi-Fi. Alternatively, there is a TVV option available in rural areas to use when a cell phone or landline is available. In situations where MVV and TVV are both unavailable, a provider may complete EVV requirements through the provider portal. Please note that manual entries are subject to increased scrutiny by the Department.

Reporting the visit is the responsibility of the caregiver. Once the phone regains power, the visit can be saved. In case the visit is unable to be accurately recorded, the agency administrator may fix visit data within the provider portal. Please note, manually entered visits are subject to Department audit.

Service delivery should not be affected in such a situation. The agency can do a manual entry through the web portal or the software solution in use. EVV data will always remain encrypted in the lost device.

The EVV system can record multiple visits to a client per day. Each caregiver has a unique identifier, and EVV records created by that identifier are caregiver specific. The EVV solution does not limit the number of services a client can receive in one day.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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