Oregon’s Trusted EVV +
Home Care Software Solution

An all-in-one home care software to meet Oregon’s EVV standards and ease home care management.

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Oregon EVV Home Care Software Solution

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Make Medicaid Claims and
EVV Compliance Simple

EVV Model: State-Mandated In-House System | Aggregator: eXPRS & ADP with CSV export | CareSmartz360 EVV Solution: Available
Implementation Deadline: January 01, 2021

CareSmartz360, our advanced home care software, is integrated with an Oregon approved aggregator. It has a telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

  • HIPAA & EVV Compliant
  • Smart Telephony
  • Manage Schedules
  • Automated Billing
  • Robust EVV Reporting
  • Open APIs
  • GPS-Enabled Mobile App
  • Caregiver Tracking
  • Error-Free Medicaid Claim Submission
  • Point of Care Documentation
  • Easy Migration
  • Award-Winning Support

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Understanding Oregon’s Electronic Visit Verification

The 21st Century Cures Act mandates the Department of Human Services and Oregon Health Authority to implement an electronic system verifying Medicaid-funded services provided to individuals in their homes.

EVV implementation deadline in Oregon was chosen as January 01, 2021 with the goal to make improvements while minimizing the inconvenience for individuals and state employees receiving and providing care.

Oregon's Home Care Regulations & Facts

Do you know?

The state of Oregon offers multiple advantages that appeal to older adults, including world-class care services. Additionally, Oregon is tax-friendly for senior citizens, and there are no taxes on Social Security benefits. To continue attracting senior residents, the state lays some regulations to meet the changing home care landscape and provide quality care.

  • Caregivers in Oregon shall receive a minimum of six hours of education related to caregiver duties a year. One additional hour of education is required annually if the caregiver provides medication administration to the client.
  • Caregiver pay in Oregon varies between $8.00 to $14.00 per hour. However, the pay depends on the benefits offered with the hourly pay.
  • Oregon has passed the “Ban the Box” law to eliminate criminal background checks.
  • Under the Oregon Sick Time Law (OSTL), eligible home care workers are entitled to 40 hours of sick and safe time each year.
  • Oregon requires departing workers to be compensated for accrued but unused vacation time at the final pay rate.
  • There is a fair pay frequency in Oregon where home care workers must be paid every 35 days on regularly scheduled paydays.

Oregon is a progressive state and has been a pacesetter in terms of caregiver-friendly legislation to help provide quality home care for seniors. Oregon home care agencies must use home care management software to ensure that their scheduling, billing, payroll, and training requirements are met.

See how CareSmartz360 helps meet Oregon's strict laws & regulations!

Home Care Regulations & Facts

A User-Friendly Mobile EVV Solution for Oregon

Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

CareSmartz360+
Caregiver App

GPS-enabled app to seamlessly manage caregiver visits.

  • Multilingual Support
  • Electronic Visit Verification
  • Easy Clock-In/Clock-Out
  • Verify Visits at the Point of Care
  • View Care Plans on the Go
  • Shift Tasks & Shift Status
  • Offline Mode & Alerts
Mobile EVV Solution for Home Care Agencies

Mobile App for
Agency Staff

Increase agency staff productivity and organize daily activities on-the-go.

  • Electronic Visit Verification
  • Easy Calendar View
  • Real-time Communication
  • Streamline Client Management
  • Simplify Caregiver Management
  • Easy Information Access
  • Easy to Use

All-in-One Homecare Management Solution For Oregon

CareSmartz360 is a trusted partner for Oregon home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

CareSmartz360 Home Care Management Solution

Solutions Tailored for Diverse Home Care Agency Users

FAQs: Home Care in Oregon

EVV works on smartphones and tablets that can access the eXPRS website. eXPRS has been changed to recognize when it's being used on phones and tablets. Using eXPRS on a smartphone or tablet is called the eXPRS MobileEVV. By early 2020, PSWs who are not using EVV will need an exception to continue working. The process and criteria for getting an exception to using EVV will be available in the fall of 2019. Until then, PSWs should explore what options they have to use EVV. More information around exceptions to using EVV will be available at the orientation and on the website.

The Department of Human Service, Office of Developmental Disabilities Services (OODS) is the first program to begin using EVV. The implementation date was selected as January 01, 2021, requiring Personal Care Services to start using EVV.

CareSmartz360 can be used as an EVV solution in Oregon. Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can easily connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.

EVV is part of a federal law that Congress passed in 2016. It requires states to verify the delivery of Medicaid-funded Attendant or Personal Care services in real-time (when the service is occurring) from providers. EVV is currently only required for Personal Support Workers (PSWs) who provide the following Attendant or Personal Care services:

  • OR526 – Attendant Care
  • OR526/ZE – Attendant Care 2:1 staff
  • OR502 – State Plan Personal Care

The "ban the box" law prohibits home care providers from asking applicants about their criminal history on an initial job application. The applicant will not be required to disclose a criminal conviction on a job application before the initial interview.

The Oregon overtime law mandates eligible home care workers to be compensated at an overtime pay rate of 1.5x the regular pay rate for any time worked over 40 hours in a standard work week.

A home care agency provider may require a license if they're providing in-home services and indulging in activities like:

  • Scheduling caregivers
  • Assigning work
  • Assigning compensation rates
  • Defining working conditions
  • Negotiating for a caregiver

CareSmartz360 is a complete home care software solution to manage a home care business and support Medicaid payers, allowing home care agency owners to pay attention to other processes and operations.

Some benefits of Medicaid billing software are:

  • Effective and comprehensive management of the revenue cycle.
  • In-built feature for electronic claim submissions
  • Quickly create, review, approve, and submit claims
  • Robust reporting to evaluate financial performance
  • Generate error-free claims to save time and efforts

CareSmartz360 has comprehensive reporting features to streamline scheduling & EVV reports. These reports help in taking your agency operations to a new level of efficiency. The scheduling and EVV reports help in:

  • Monitoring the caregiver's performance
  • Tracking the number of hours spent on shifts
  • Monitoring time scheduled with time delivered
  • Tracking caregiver check-ins and check-outs
  • Monitoring client schedules, open shifts, and more.

Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can easily connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.

Can’t find the answer you’re looking for?

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Our users reported 95% customer satisfaction in 2021. Schedule a personal walkthrough to see CareSmartz360 in action.

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