Ohio’s Trusted EVV +
Home Care Software Solution

An all-in-one home care software to understand Ohio’s EVV standards and ease home care management.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    CareSmartz360, our cloud-based home care software, is integrated with an Ohio approved aggregator. It has telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Ohio’s Electronic Visit Verification

    The Ohio Department of Medicaid (ODM) has implemented Electronic Visit Verification (EVV) for home care services per the federal requirements established by the 21st Century Cures Act.

    EVV Phase I:

    The Cures Act federal deadline was set for January 01, 2020. Ohio was granted a Good Faith Effort (GFE) exemption by the Centers for Medicare and Medicaid Services (CMS), allowing a delay in EVV implementation for one year.

    EVV Phase II:

    Ohio Department of Medicaid (ODM) posted guidelines about Electronic Visit Verification Training required for Ohio Medicaid providers to complete before the EVV go-live date, January 01, 2021.

    State aggregators offer Medicaid payers and providers actionable data that allows them to comply with the 21st Century Cures Act.

    Ohio's Home Care Regulations & Facts

    Do you know?

    It's easy to get caught up in the routine of caring for clients, managing caregivers, and collecting payer reimbursements in Ohio. As a home care business owner, you might feel like you don't have time to stay up-to-date on state laws and regulations. Here are some common state laws you need to be aware of:

    • The State of Ohio does not have any laws pertaining to days worked in a week.
    • Caregivers are reimbursed for the miles driven at the rate of 56 cents per mile and cover miles driven by the home care workers while on the job.
    • Unlike other states, home care providers in Ohio allow workers to take breaks for rest and meals. Providers believe that worker productivity increases when they are fully rested and satisfied.
    • An on-call home care worker must remain at the provider's location so that the worker cannot use their time effectively.
    • Ohio mandates home care providers to run a criminal background check before hiring a caregiver.

    Using a home care management software can make your life easier. The GPS-enabled technology can help Ohio Home Care Agencies verify and keep track of caregiver billing and payroll. Caregiver training helps caregivers expand their skills and lets them learn anywhere and anytime!

    See how CareSmartz360 helps meet Ohio's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Ohio

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Ohio

    CareSmartz360 is a trusted partner for Ohio home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Ohio

    • Ohio Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Ohio
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Ohio
    Guide To Home Care In Ohio

    FAQs: Home Care in Ohio

    Ohio was granted a Good Faith Effort Exemption from CMS, which delayed the state’s Electronic Visit Verification deadline to January 1, 2021. Phase I and Phase II providers were already expected to be compliant with the Cures Act, and claims for relevant services provided without EVV would be automatically denied until the 2021 deadline.

    • Improved service accountability
    • Reduced billing errors and claim denial rates
    • Reduced manual processes and use of paper due to streamlined automation
    • Streamlined communications between provider office and caregivers.
    • Service dashboard with reporting capabilities
    • Search, select, assign and schedule a caregiver easily

    Ohio Electronic Visit Verification solutions must verify the following:

    • Date of service
    • Location of service
    • Individual providing service
    • Type of service
    • Individual receiving service
    • Time the service begins and ends

    The key technologies used in implementing EVV to capture visit and care delivery information are:

    • Mobile Visit Verification (MVV): a GPS-enabled mobile application downloaded on a tablet or a smartphone.
    • Telephony Visit Verification (TVV): This system is accessed through a toll-free number that’s accessible 24 hours a day and 7 days a week.

    Additionally, cloud-based solutions like CareSmartz360 for home care agencies facilitate the purpose through:

    • Agency Portal: Agencies that use EVV-based solutions access the information for viewing and modifying visit activity and create EVV records. The data entered through an agency portal is known as manual entry and is subject to Department audit.
    • Data Aggregator: The Data Aggregator is a solution provider to interface with the State EVV Solution and provider choice systems to transmit EVV data. Providers will have read-only access to a web portal in the Data Aggregator to view visit data.

    The Ohio Elderly Services Program, popularly known as ESP offers in-home services to seniors who don’t qualify for Medicaid due to low income levels or disability yet they cannot afford to hire in-home assistance.

    Medicaid waivers allow individuals with chronic conditions and disabilities to receive care in the comforts of their homes instead of living in long-term care facilities or hospitals. These waivers help individuals (seniors and their families) attain more control over their care and remain active in their community.

    On-call scheduling, also known as on-call shifts are processes wherein home care provider schedules are intentionally unpredictable. Home care workers are expected to be available at any time during their shift with a short notice.

    There are two types of live in caregiver situations. One in which the home care worker must have been given a space (and bed) to sleep and the other in which the caregiver must not be provided with a bed and a sleep break.

    Different types of live-in care are 24-hour care and overtime/daytime care.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps stay caregivers focused on care delivery.

    CareSmartz360's EVV-based solution helps agencies comply with the 21st Century Cures Act. Some ways in which the home care software feature is helpful are:

    • Improved service accountability.
    • Reduced billing errors and claim denial rates.
    • Reduced manual processes and use of paper due to streamlined automation.
    • Streamlined communications between provider offices and caregivers.
    • Service dashboard with reporting capabilities.
    • Search, select, assign and schedule a caregiver easily.

    Can’t find the answer you’re looking for?

    We've just scratched the surface.

    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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