North Dakota’s Trusted EVV +
Home Care Software Partner

CareSmartz360, an all-in-one home care software solution for agencies to meet North Dakota’s EVV standards, laws, and operational needs.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    Integrated with Sandata in North Dakota, our cloud-based home care software has Telephony & GPS-Enabled Mobile App features to assist Medicaid-enforcing businesses in meeting state EVV requirements. CareSmartz360's EVV software enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding North Dakota’s Electronic Visit Verification

    Section 12006(a) of the 21st Century Cures Act requires states to implement EVV for all Medicaid Personal Care Services (PCS). North Dakota chose Therap as the state-sponsored EVV vendor and Sandata Technologies as the aggregator Vendor. The North Dakota Department of Human Services has adopted an open EVV model. Providers may choose to use their own EVV system that will be required to submit data to the data aggregator.


    Personal care services was required to have an EVV system in place by January 01, 2020. States that fail to comply are subject to incremental funds reductions up to 1 percent per year.


    North Dakota began requiring EVV for PCS claims on January 01, 2021.

    North Dakota's Home Care Regulations & Facts

    Do you know?

    21.3% of the North Dakota population is aged 60 & above. Around 11% of the seniors aged 65+ are living alone, and this number is constantly increasing. Eyeing this increasing number, the North Dakota Department of Human Services is chosen to regulate the home care industry in the state. This body has laid down some regulations, which all home care agencies must comply by:

    • Home care agencies in North Dakota do not require a license to operate.
    • North Dakota is considered one of the best states for caregivers as it has moderate hourly wages, around $16.72.
    • In North Dakota, home care providers cannot ask workers to work unreasonably long hours. Thus, home care workers cannot work for seven consecutive days without one day’s rest.
    • Caregivers in North Dakota do not need non-medical training.
    • Home care providers in North Dakota must provide each worker with a pay statement that shows the hours worked, deductions mandated by state and federal law, pay rates, and deductions authorized by the worker.
    • Home care workers are not entitled to receive premium pay unless their hours classify as overtime. Also, home care providers must follow North Dakota overtime laws if their work hours exceed the minimum.
    • The mileage reimbursement in North Dakota is 62.5¢ per mile, provided the home care worker undertakes work for business use.

    Using EVV home care software can make your life easier. The GPS-enabled technology helps North Dakota Home Care Agencies adhere to state EVV, leave, reimbursement, and wage laws. Additionally, the agencies can ensure that their demands for payroll, billing, care plans, and other operational requirements are met.

    See how CareSmartz360 helps meet North Dakota's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for North Dakota

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For North Dakota

    CareSmartz360 is a trusted partner for North Dakota home care agencies looking to scale their operations while meeting state laws and regulations.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in North Dakota

    • North Dakota Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in North Dakota
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In North Dakota
    Guide To Home Care In North Dakota

    FAQs: Home Care in North Dakota

    The following is a high level summary of anticipated changes that home care agencies may witness after the implementation of EVV:

    Things that Stay the Same Things that Will be Different
    Member choice of provider Elimination of paper timesheets
    Availability of services Use of EVV devices
    Member choice of individual direct care worker How member/representative signature is collected
    How services are provided Verification is required by member/representative at the end of every visit/shift

    The complete data that must be captured during a visit is:

    • The type of service performed
    • The full name of the individual receiving the service
    • The full name of the individual providing the service
    • The specific date the service was provided
    • The physical address (location) where the service was provided
    • The time the service begins and ends

    Electronic visit verification solution verifies a caregiver's location, hours of work for payroll and billing, helps with Medicaid reimbursements, curbs fraud, and ensures transparency in care quality with continuous tracking and monitoring caregiver visits to help home care agencies facilitate caregiving.

    Home care providers in North Dakota are not required to give their workers paid or unpaid vacation benefits. However, suppose the providers want to offer these benefits. In that case, they must follow the terms and conditions established in the employment contracts and policies.

    No. North Dakota labor laws do not require home care providers to provide workers with severance pay. Severance pay is a payment that home care providers offer workers if they are terminated or dismissed from employment.

    However, if the employer opts to provide severance pay, they must comply with the employment contract terms or policy.

    Reimbursement in North Dakota is 62.5¢ per mile to the geographic point 300 miles from the state borders and 18¢ per mile for the remaining distance.

    The caregiver training programs can be accessed under the training tab in the CareSmartz360 portal, displaying a list of courses that have been assigned to the caregiver along with their progress.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps caregivers stay focused on care delivery.

    Can’t find the answer you’re looking for?

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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