New York EVV compliance software for home care

#1 New York Electronic Visit Verification (EVV) software enabling agencies to meet state mandates, track visits accurately, and streamline operations.

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    Meet New York EVV requirements with confidence

    EVV Model: Provider Choice | Aggregator: CareBridge / EMedNY / HHAeXchange- Aetna |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: October 01, 2021

    Agencies can use CareSmartz360 as an EVV-compliant home care software in New York to bill for Medicaid benefits. Our cloud-based home care software includes Telephony & GPS-Enabled Mobile App features to assist providers in complying with state EVV requirements, streamlining operations, and delivering quality care with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

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    Understanding New York's Electronic Visit Verification

    After holding multiple discussions with a variety of stakeholders and carefully balancing their viewpoints, New York decided to move forward with the Provider Choice Model for implementing EVV in 2020.

    By October 1, 2021

    Providers and fiscal intermediaries (FIs) of Medicaid-funded PCS were needed to deploy Electronic Visit Verification (EVV) in order to implement the Choice Model. They were expected to employ an EVV system that satisfied the state’s aggregator specifications.

    Learn more about New York's EVV

    What are the home care regulations & EVV rules in New York?

    The state departments of health in New York have requirements that home care agencies must follow in order to keep their businesses operating legally. The following few rules must be followed if you want to determine whether your organization complies with the current regulations:

    • New York has chosen to work with three EVV aggregators: eMedNY, HHAeXchange, and CareBridge and your EVV system must fulfill any of these EVV aggregator’s specifications.
    • New York State, along with guidance from the Centers for Medicare and Medicaid Services (CMS), affirms that Telephony, Mobile apps, and Fixed Object (FOB) technologies are compliant ways of collecting EVV data.
    • PCAs and HCAs are required to finish a topic-specific 40-hour training program and a 75-hour training program with 16 hours of practical skills instruction from the NYSDOH.
    • The average salary for a caregiver/companion is $17.22 per hour in New York.
    • The State of New York provides eligible caregivers with up to 12 weeks of family leave and up to 56 hours of paid sick leave per year.
    • Eligible home care employers are entitled to pay additional $4.09/hour in wages and/or benefits to home health workers who perform Medicaid-reimbursed work in New York.

    Using home care management software can empower you to run your business smoothly. The GPS-enabled technology helps New York Home Care Agencies stay EVV compliant and verify and keep track of caregiver training, remuneration, and leave policy for easy billing and payroll.

    See how CareSmartz360 helps meet New York's strict laws & regulations!

    Mobile EVV solution for New York caregivers and agencies

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile App

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-one home care management and EVV software for New York

    CareSmartz360 is a trusted partner for New York home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution
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    Solutions Tailored for Diverse Home Care Agency Users

    New York EVV and home care compliance guide

    • New York Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in New York
    • How CareSmartz360 Helps Overcome These Challenges?
    Download Guide
    Guide To Home Care In New York

    Common questions about New York EVV

    EVV in New York is a system used by home care agencies to verify caregiver visits and ensure compliance with Medicaid billing rules.

    Electronic Visit Verification in New York requires agencies to capture caregiver, client, service type, date, time, and location. These requirements ensure compliance with EVV mandates in New York and Medicaid billing rules.

    New York EVV vendors are the approved providers offering compliant solutions that integrate with payer systems & support Medicaid billing workflows.

    New York EVV implementation involves selecting a compliant EVV system, training caregivers, and ensuring accurate visit data submission.

    Home care services in New York are funded through multiple sources, including Medicaid, Medicare, private pay, and insurance programs.

    CareSmartz360 is a reliable EVV solution in New York, offering seamless migration, open APIs & easy onboarding for agencies.

    The New York State Department of Health oversees licensing and compliance for home care agencies.

    The best EVV software for New York home care agencies should:

    • Meet New York EVV requirements
    • Offer real-time GPS tracking
    • Support both scheduling & billing
    • Reduce claim denials

    A mobile EVV solution for New York enables caregivers to clock in/out via mobile devices, ensuring real-time visit verification and compliance.

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    Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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