New York’s Trusted EVV +
Home Care Software Partner

All-in-one home care management software for agencies to meet New York's EVV standards, laws, and operational needs.

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New York EVV Home Care Software Solution

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Make Medicaid Claims and
EVV Compliance Simple

EVV Model: Provider Choice | Aggregator: CareBridge / EMedNY / HHAeXchange- Aetna |
CareSmartz360 EVV Solution: Available
Implementation Deadline: October 01, 2021

Agencies can use CareSmartz360 as an EVV-compliant home care software in New York to bill for Medicaid benefits. Our cloud-based home care software includes Telephony & GPS-Enabled Mobile App features to assist providers in complying with state EVV requirements, streamlining operations, and delivering quality care with easy-to-use features.

  • HIPAA & EVV Compliant
  • Smart Telephony
  • Manage Schedules
  • Automated Billing
  • Robust EVV Reporting
  • Open APIs
  • GPS-Enabled Mobile App
  • Caregiver Tracking
  • Error-Free Claim Submission
  • Point of Care Documentation
  • Easy Migration
  • Award-Winning Support

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Understanding New York’s Electronic Visit Verification

After holding multiple discussions with a variety of stakeholders and carefully balancing their
viewpoints, New York decided to move forward with the Provider Choice Model for implementing EVV in 2020.

By October 1, 2021

providers and fiscal intermediaries (FIs) of Medicaid-funded PCS were needed to deploy Electronic Visit Verification (EVV) in order to implement the Choice Model. They were expected to employ an EVV system that satisfied the state’s aggregator specifications.

New York's Home Care Regulations & Facts

Do you know?

The state departments of health in New York have requirements that home care agencies must follow in order to keep their businesses operating legally. The following few rules must be followed if you want to determine whether your organization complies with the current regulations:

  • New York has chosen to work with three EVV aggregators: eMedNY, HHAeXchange, and CareBridge and your EVV system must fulfill any of these EVV aggregator’s specifications.
  • New York State, along with guidance from the Centers for Medicare and Medicaid Services (CMS), affirms that Telephony, Mobile apps, and Fixed Object (FOB) technologies are compliant ways of collecting EVV data.
  • PCAs and HCAs are required to finish a topic-specific 40-hour training program and a 75-hour training program with 16 hours of practical skills instruction from the NYSDOH.
  • The average salary for a caregiver/companion is $17.22 per hour in New York.
  • The State of New York provides eligible caregivers with up to 12 weeks of family leave and up to 56 hours of paid sick leave per year.
  • Eligible home care employers are entitled to pay additional $4.09/hour in wages and/or benefits to home health workers who perform Medicaid-reimbursed work in New York.

Using home care management software can empower you to run your business smoothly. The GPS-enabled technology helps New York Home Care Agencies stay EVV compliant and verify and keep track of caregiver training, remuneration, and leave policy for easy billing and payroll.

See how CareSmartz360 helps meet New York's strict laws & regulations!

Home Care Regulations & Facts

A User-Friendly Mobile EVV Solution for New York

Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

CareSmartz360+
Caregiver App

GPS-enabled app to seamlessly manage caregiver visits.

  • Multilingual Support
  • Electronic Visit Verification
  • Easy Clock-In/Clock-Out
  • Verify Visits at the Point of Care
  • View Care Plans on the Go
  • Shift Tasks & Shift Status
  • Offline Mode & Alerts
Mobile EVV Solution for Home Care Agencies

Mobile App for
Agency Staff

Increase agency staff productivity and organize daily activities on-the-go.

  • Electronic Visit Verification
  • Easy Calendar View
  • Real-time Communication
  • Streamline Client Management
  • Simplify Caregiver Management
  • Easy Information Access
  • Easy to Use

All-in-One Homecare Management Solution For New York

CareSmartz360 is a trusted partner for New York home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

CareSmartz360 Home Care Management Solution

Solutions Tailored for Diverse Home Care Agency Users

FAQs: Home Care in New York

New York is a provider choice model state, and its EVV implementation deadline was October 01, 2021.

The state has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

There are multiple payer options in New York. Some of which are:

  • Private Pay (out of pocket)
  • Private Insurance
  • Medicare
  • Medicaid
  • Health Insurance
  • Long-Term Care Insurance
  • Workers’ Compensation

CareSmartz360 can be used as an EVV solution in New York. Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can easily connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.

The New York State Department of Healthoversees the licensure and practice of various health professions and occupations, including licensing requirements, fees, standards of conduct, practice guidelines, and training standards.

The Home Care Worker Wage Parity Act was established in New York to help address the demand for fair wage remuneration and requires eligible employers to pay home health workers who perform Medicaid-reimbursed work in New York, the state’s minimum wage for the applicable region and additional benefits. As of December 31, 2020, this is the breakdown of wages and benefits in New York: $15.00/hr + $4.09/hour in wages and/or benefits.

According to New York's laws, every hour worked beyond 40 in a workweek is regarded as overtime work. Overtime hours for residential (live-in) employees begin once they have completed 44 hours of work in a workweek.

The New York Court of Appeals affirmed that as long as home health care aides are allowed eight hours of sleep (with five of those being uninterrupted hours) and three hours of meal breaks, they may be paid for 13 hours of a 24-hour shift in New York.

Up to a maximum of 67 percent of the current Statewide Average Weekly Wage, employees who take Paid Family Leave are paid 67 percent of their typical weekly salary.

You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, New York Home Care Agencies may quickly check and keep track of caregiver training, compensation, and leave policies while being EVV compliant.

Can’t find the answer you’re looking for?

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Our users reported 95% customer satisfaction in 2021. Schedule a personal walkthrough to see CareSmartz360 in action.

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