New York Electronic Visit Verification (EVV)

EVV Model: Provider Choice Model | Implementation Deadline: January, 2019

You can use CareSmartz360 as your agency management system to meet all EVV state requirements.

Certified home health agencies or personal care providers exceeding $15 million in Medicaid fee-for-service and/or Medicaid managed care reimbursements are required to have a verification system or a verification organization (VO) to perform a pre-claim review. Home care agencies in New York State, especially in New York City (NYC), are familiar with EVV technology.

Governing Body: Office of the Medicaid Inspector General

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: New York EVV Implementation

  • Improved service accountability
  • Reduced billing errors and claim denial rates
  • Reduced manual processes and use of paper due to streamlined automation
  • Streamlined communications between provider office and caregivers
  • Service dashboard with reporting capabilities
  • Search, select, assign and schedule a caregiver easily

New-age home care software is built on technologies with offline functioning capabilities. As soon as the connectivity resumes, it syncs the data with the system.

Yes, the cloud-based EVV system allows the agency to fix visits that do not have all the required information, like a caregiver who forgot to record the visit start or end time.

The technology used in EVV system to verify the caregiver’s location will only record locations at the start and end of the care delivery. For any other time, it does not record anything.

There is a scheduling module within the EVV system. DSS has also selected the option to integrate third party schedule solutions with EVV. Home care software solutions are integrated with advanced capabilities that can automate matching and scheduling of caregivers as per the client needs.

A number of home care software solutions are available in the market today that are integrated with features and functionalities to adhere to all the compliance and contribute in the best possible care delivery. A basic feature is to look for is a platform that is easy to use by your staff, caregivers, patients, agency owners and patient’s family.
The bottom line is that whatever EVV-based solution your agency chooses, it must document precisely that a visit took place, ensuring that caregivers provided the expected services, allowing for timely and accurate documentation of the activities performed, and ensuring compliance.

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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