New Hampshire Electronic Visit Verification (EVV)

EVV Model: Open Model | Aggregator: Undecided | CareSmartz360 EVV Solution: Pending | Implementation Deadline: July, 2022.

Agencies can use CareSmartz360 as an EVV compliant home care software in New Hampshire to bill for Medicaid benefits once it is integrated with the state system.

Governing Body: New Hampshire Department of Health and Human Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: New Hampshire EVV Implementation

Yes, home health agencies providing the above listed care services come under EVV mandate. If the agencies submit a claim for reimbursement without corresponding documentation through EVV after January 1, 2021, they may face denial for the claim.

To find out which services rendered by your home care agency will be affected by this mandate, please click on the following link EVV Service List for all the updated EVV mandated services and optional EVV services.

Yes, it is absolutely necessary to use EVV in order to continue to provide care services and be reimbursed for specific mandated programs. The claims that you submit without using this system will be denied.

The key technologies used in implementing EVV for capturing visit and care delivery information at the service location are:

  • Mobile Visit Verification (MVV): A GPS-enabled mobile application downloaded on a smartphone or tablet.
  • Telephony Visit Verification (TVV): A system accessed via toll-free number, accessible 24 hours a day, 7 days a week.

Cloud-based solution for home care agencies facilitates the same purpose through:

  • Agency Portal: Agencies utilizing the EVV-based solution can access the information to view and modify visit activity, and in limited circumstances, create EVV records. The data entered via the agency portal is notated as a manual entry and will be subject to Department audit.
  • Data Aggregator: The Data Aggregator is a solution provider to interface with both the State EVV Solution and provider choice systems to transmit EVV data. Providers will have read-only access to a web portal in the Data Aggregator to view visit data.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready
  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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