Electronic Visit Verification (EVV)
A State-by-State Guide

Yes, home health agencies providing the above listed care services come under EVV mandate. If the agencies submit a claim for reimbursement without corresponding documentation through EVV after January 1, 2021, they may face denial for the claim.

To find out which services rendered by your home care agency will be affected by this mandate, please click on the following link EVV Service List for all the updated EVV mandated services and optional EVV services.

Yes, it is absolutely necessary to use EVV in order to continue to provide care services and be reimbursed for specific mandated programs. The claims that you submit without using this system will be denied.

The key technologies used in implementing EVV for capturing visit and care delivery information at the service location are:

• Mobile Visit Verification (MVV): A GPS-enabled mobile application downloaded on a smartphone or tablet.
• Telephony Visit Verification (TVV): A system accessed via toll-free number, accessible 24 hours a day, 7 days a week.

Cloud-based solution for home care agencies facilitates the same purpose through:

• Agency Portal: Agencies utilizing the EVV-based solution can access the information to view and modify visit activity, and in limited circumstances, create EVV records. The data entered via the agency portal is notated as a manual entry and will be subject to Department audit.
• Data Aggregator: The Data Aggregator is a solution provider to interface with both the State EVV Solution and provider choice systems to transmit EVV data. Providers will have read-only access to a web portal in the Data Aggregator to view visit data.