Massachusetts’ Trusted EVV +
Home Care Software Partner

Massachusetts uses Alt-EVV, which provider agencies use outside of the MyTimesheet EVV system and are considered to be “alternate” EVV systems to the system. Providers in Massachusetts are free to choose their own system for electronic visit verification as long as these alternate EVV systems collect and transit data accurately.

Massachusetts Medicaid EVV requirements (popular under the name MassHealth EVV will need to be addressed and prepared by agencies operating within the state. The Massachusetts Medicaid program is administered by the Executive Office of Health and Human Services (EOHHS) to provide an EVV system which complies with the federal Medicaid requirements and also minimizes the undue burden on the users.

If you have an existing EVV-based solution in use, it should:

• Ensure the EVV system collects all information required by the CURES Act
• Monitor and track caregivers/attendants to verify delivery of care needed
• Encourage all Medicaid-funded Personal Care Services recipients to use EVV, explaining the risk of losing service eligibility if EVV is refused.

Suppose you are not under an agreement with an EVV vendor. In that case, you should identify and contract an EVV vendor as soon as possible, ensuring the vendor of choice collects all required information.

Massachusetts has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

According to the state regulation, an on-call time is compensable working time unless the employee is not required to be at the work site and is free to use their time for their own purposes.

Caregivers are paid 1.5 times their regular hourly rate for all the hours worked in excess of 40 hours in a given work week. As per the state law, employees/caregivers are not mandated to come for overtime after 8 hours in a day.

If a caregiver refuses to accept the altered changes to the work schedule, the home care provider may terminate the caregiver. However, the caregiver is entitled to get a severance pay.

You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, Massachusetts Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

Real-time updates and streamlined processes help caregivers enhance their quality of care. With home care software like CareSmartz360, caregivers can get quick insights into their upcoming shifts and leverage offline mode to enhance data synchronization.

With one dashboard, caregivers may:

• View upcoming shifts or an ongoing shift
• Perform clock-in/ clock-out
• View appointments for the day, the task list, and patient data easily.
• Work on disconnected/ offline mode
• Schedule detail screen to perform schedule-related operations.

CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps stay caregivers focused on care delivery.