Massachusetts Electronic Visit Verification (EVV)

EVV Model: Closed Model | Aggregator: State of Massachusetts selected a system My Time Sheets as the EVV program of choice | Implementation Deadline: Implemented

CareSmartz360 is following the State of Massachusetts EVV model. More information will be updated as it becomes available.

The Executive Office of Health and Human Services (EOHHS) administers the Massachusetts Medicaid program known as MassHealth to provide an EVV system that complies with federal Medicaid requirements, minimizes any burden on users, and does not disrupt the provision of services.

Governing Body: Executive Office of Health & Human Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Massachusetts EVV Implementation

If a provider choice system is unable to interface with the Data Aggregator, no EVV information will be transmitted, and providers will be unable to verify their EVV data submissions through the State EVV Solution web portal.

A train-the-trainer model of training will be provided to the agencies and their staff through the Department’s EVV vendor.

Yes, the EVV training is mandatory for State EVV Solution users and provider choice EVV users. Human errors and failure to record crucial information may result in the denial of claims.

Protecting personal information is a top priority for MassHealth, and it adheres to strict Protected Health Information (PHI) and Personally Identifiable Information (PII) standards.

Yes, the cloud-based EVV system allows the agency to fix visits that do not have all the required information like a caregiver who forgot to record the visit start or end time.

Whenever there is a change in care plan, the EVV system will send the alert with a pop up message to the caregiver.

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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