Massachusetts is one of the states that do not license or regulate the private pay and home care industry. These agencies do not work under the federal or state contract but assist families that shoulder these costs alone. Some laws and regulations on caregivers/employers in Massachusetts are:
A home care management software can help you abide by Massachusetts non-medical industry laws. Time tracking, billing, and payroll become accessible- all thanks to the GPS-enabled technology.
Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.
GPS-enabled app to seamlessly manage caregiver visits.
Increase agency staff productivity and organize daily activities on-the-go.
CareSmartz360 is a trusted partner for Massachusetts home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.
Massachusetts uses Alt-EVV, which provider agencies use outside of the MyTimesheet EVV system and are considered to be “alternate” EVV systems to the system. Providers in Massachusetts are free to choose their own system for electronic visit verification as long as these alternate EVV systems collect and transit data accurately.
Massachusetts Medicaid EVV requirements (popular under the name MassHealth EVV will need to be addressed and prepared by agencies operating within the state. The Massachusetts Medicaid program is administered by the Executive Office of Health and Human Services (EOHHS) to provide an EVV system which complies with the federal Medicaid requirements and also minimizes the undue burden on the users.
If you have an existing EVV-based solution in use, it should:
Suppose you are not under an agreement with an EVV vendor. In that case, you should identify and contract an EVV vendor as soon as possible, ensuring the vendor of choice collects all required information.
Massachusetts has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.
According to the state regulation, an on-call time is compensable working time unless the employee is not required to be at the work site and is free to use their time for their own purposes.
Caregivers are paid 1.5 times their regular hourly rate for all the hours worked in excess of 40 hours in a given work week. As per the state law, employees/caregivers are not mandated to come for overtime after 8 hours in a day.
If a caregiver refuses to accept the altered changes to the work schedule, the home care provider may terminate the caregiver. However, the caregiver is entitled to get a severance pay.
You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, Massachusetts Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.
Real-time updates and streamlined processes help caregivers enhance their quality of care. With home care software like CareSmartz360, caregivers can get quick insights into their upcoming shifts and leverage offline mode to enhance data synchronization.
With one dashboard, caregivers may:
CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.
Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps stay caregivers focused on care delivery.
Our users reported 95% customer satisfaction in 2022. Schedule a personal walkthrough to see CareSmartz360 in action.