EVV Model: Closed Model | Aggregator: State System | CareSmartz360 EVV Solution: N/A | Implementation Deadline: January 01, 2021
Maryland’s Medicaid program has contracted with a single EVV vendor and mandates that all provider agencies use that particular vendor’s EVV system.
Governing Body: Maryland Department of Health
EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.
First, a home care agency or care provider should learn about the EVV requirements. They need to assess whether they want to go with the State EVV Solution or a third-party EVV solution. Prior to the implementation, they also need to complete mandatory training.
No, the client is not required to have a landline or cell phone. The verification of service through EVV is the responsibility of the home care agency. To punch in the visits and provide required care, a caregiver should be given the technology necessary for EVV. A client may allow a caregiver to use their personal landline or cell phone for EVV, but it is not a rule.
For MVV and TVV within the State EVV Solution, clocking-in and clocking-out would require less than a minute of a caregiver’s time.
For MVV in the State EVV Solution, each clock-in and clock-out uses roughly the same amount of data as a text message.
Reporting the visit is the responsibility of the caregiver. Once the phone regains power, the visit can be saved. If the caregiver is unable to accurately record the visit, the agency administrator may fix visit data within the provider portal. Please note, manually entered visits are subject to Department audit.
Service delivery should not be affected in such a situation. The agency can do a manual entry through the web portal or the software solution in use. EVV data will always remain encrypted in the lost device.
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