Maine’s Trusted EVV +
Home Care Software Partner

Comprehensive software for Maine to ease EVV and home care management

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    CareSmartz360, a leading home care software, is integrated with an Maine-approved aggregator. Telephony & GPS-Enabled Mobile App solution assists Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Maine’s Electronic Visit Verification

    The Department of Health and Human Services has mandated implementing an Electronic Visit Verification (EVV) system for Medicaid-funded Personal Care Services (PCS). The department utilizes EVV to track and monitor service delivery and access to care for members.

    January 01, 2020

    For Medicaid reimbursed Personal Care Services, the mandate set a deadline for EVV compliance with a “good faith effort” extension.

    January 01, 2021

    EVV implementation deadline selected as January 01, 2021.

    The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.
    To prepare for EVV implementation, providers must attend training regarding EVV administration functions available on the state aggregator portal. Providers may also participate in free training sessions online through WebEx.

    Maine's Home Care Regulations & Facts

    Do you know?

    Seniors aged 65 and above consist of 21.2% of Maine population compared with 16.5% of the national average, making the state an attractive prospect for retirees. The U.S. News and World Report rank Maine Medical Center as number one. Some other facts and regulations that govern the state are:

      • Maine is extremely popular among older adults because of the low crime rate. Low robbery, violent crime, and burglary rates make aging a safe and appealing prospect for seniors.
      • Maine is not a right-to-work state which means that the worker has the freedom whether or not to join a labor union in the workplace.
      • Maine caregivers must be paid at a pay frequency of no more than 16 days at a time.
      • Employees in this state have the flexibility of a paid 30 minute rest period after 6 consecutive hours of work.
      • Maine has passed a “Ban-the-box” law to give employees a fair chance at work.

    A home care management software can help you abide by Maine’s non-medical industry laws. GPS-enabled technology helps automate billing and payroll and adhere to established regulations, making work easier for home care agencies.

    See how CareSmartz360 helps meet Maine's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Maine

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Maine

    CareSmartz360 is a trusted partner for Maine home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Maine

    • Maine’s Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Maine
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Maine
    Guide To Home Care In Maine

    FAQs: Home Care in Maine

    Several home care software solutions are available in the market today that are integrated with features and functionalities that adhere to all compliances and contribute to the best possible care delivery. A basic standard to look for in a home care software solution is it should be easy to use by your staff, caregivers, patients, agency owners, and the patient's family.

    The bottom line is that whatever EVV-based solution your agency chooses, it must document precisely that a visit took place to ensure that caregivers have provided the expected services, allow for timely and accurate documentation of the activities performed, and ensure compliance.

    No. Using an EVV system is easy, and you may not have to recruit any extra staff. Keep in mind that your caregivers and office staff are fully trained and compliant with EVV.

    The following is a high level summary of anticipated changes with the implementation of EVV:

    Things that Stay the Same Things that Will be Different
    Member choice of provider Elimination of paper timesheets
    Availability of services Use of EVV devices
    Member choice of individual direct care worker How member/representative signature is collected
    How services are provided Verification is required by member/representative at the end of every visit/shift

    Maine has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

    CareSmartz360's EVV-based solution helps agencies comply with the 21st Century Cures Act. Some ways in which the home care software feature is helpful are:

    • Improved service accountability.
    • Reduced billing errors and claim denial rates.
    • Reduced manual processes and use of paper due to streamlined automation.
    • Streamlined communications between provider offices and caregivers.
    • Service dashboard with reporting capabilities.
    • Search, select, assign and schedule a caregiver easily.

    The caregiver is given an 8-hour duration to sleep at night. With this type of care, the client must provide a bed for the caregiver to sleep in. While the caregiver's sleep may be disturbed to provide care throughout the night, the caregiver may be given a 4-hour break during daytime hours.

    Under Maine law, only any unused accrued vacation time is required to be paid upon termination in case the employer's policy states that the unused balance would be paid upon termination. Employers must provide around 40 hours of unrestricted Earned Paid Leave to all employees effective January 01, 2021.

    Maine imposes exceptions to overtime laws made in cases when:

    • The Governor declares a public emergency
    • The employee performs duties essential to the public.

    Furthermore, salaried employees have the exemption from overtime regulations if they make $735.59 per week.

    Maine has recently passed its "Ban-the-box" law to provide a fair chance at employment. The law also prohibits employers from requesting an applicant's criminal history information during the initial application. Additionally, the employer may mention in their job posting about prohibiting employees with a criminal record from applying.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps stay caregivers focused on care delivery.

    CareSmartz360 has comprehensive reporting features to streamline scheduling & EVV reports. These reports help take your agency operations to a new level of efficiency. The scheduling and EVV reports help with:

    • Monitoring the caregiver's performance
    • Tracking the number of hours spent on shifts
    • Monitoring time scheduled with time delivered
    • Tracking caregiver check-ins and check-outs
    • Monitoring client schedules, open shifts, and more.

    Can’t find the answer you’re looking for?

    We've just scratched the surface.

    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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