Electronic Visit Verification (EVV)
A State-by-State Guide

You can see the Service Codes document on the EVV webpage for applicable EVV service codes.

Agency owners can access the EVV portal through a laptop or computer. A cell phone will be required by the caregiver to capture the EVV data.

No. Using an EVV system is easy, and you may not have to recruit any extra staff. Keep in mind that your caregivers and office staff are fully trained and compliant with EVV.

Yes, you can use an EVV solution of your choice from a third-party provider. However, you may be required to go through the pre-defined channel of the state or aggregator to implement EVV.

A number of home care software solutions are available in the market today that are integrated with features and functionalities to adhere to all the compliance and contribute in the best possible care delivery. A basic standard to look for is one that is easy to use by your staff, caregivers, patients, agency owners and patient’s family.

The bottom line is that whatever EVV-based solution your agency chooses, it must document precisely that a visit took place, ensure that caregivers provided the expected services, allow for timely and accurate documentation of the activities performed, and ensure compliance.