Maine Electronic Visit Verification (EVV)

EVV Model: Open Model | Aggregator: Maine will provide a state-owned EVV system | Implementation Deadline: January 01, 2020

You can use CareSmartz360 as your agency management system to meet all EVV state requirements.

The Department is developing an open EVV system which will allow care providers to utilize their own EVV system and connect with MIHMS or to use the State’s EVV system. The EVV application will be accessible on smart devices (phones and tablets), or through Interactive Voice Response (IVR).

Governing Body: Maine Department of Health and Human Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Maine EVV Implementation

You can see the Service Codes document on the EVV webpage for applicable EVV service codes.

Agency owners can access the EVV portal through a laptop or computer. A cell phone will be required by the caregiver to capture the EVV data.

To find out which services rendered by your home care agency will be affected by this mandate, please click on the following link EVV Service List for all the updated EVV mandated services and optional EVV services.

No. Using an EVV system is easy, and you may not have to recruit any extra staff. Keep in mind that your caregivers and office staff are fully trained and compliant with EVV.

Yes, you can use an EVV solution of your choice from a third-party provider. However, you may be required to go through the pre-defined channel of the state or aggregator to implement EVV.

A number of home care software solutions are available in the market today that are integrated with features and functionalities to adhere to all the compliance and contribute in the best possible care delivery. A basic standard to look for is one that is easy to use by your staff, caregivers, patients, agency owners and patient’s family.

The bottom line is that whatever EVV-based solution your agency chooses, it must document precisely that a visit took place, ensure that caregivers provided the expected services, allow for timely and accurate documentation of the activities performed, and ensure compliance.

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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