Iowa Electronic Visit Verification (EVV)

EVV Model: Open Model | Aggregator: CareBridge | CareSmartz360 EVV Solution: Available | Implementation Deadline: January 01, 2021

CareSmartz360 is integrated with the state of Iowa. CareSmartz360 is working with Iowa very closely to meet the state’s EVV requirements. We’ll keep you updated regarding the finalized model.

Governing Body: Iowa Department of Human Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Iowa EVV Implementation

Home care providers may choose to implement and utilize the EVV system of their choice. A provider choice EVV system must meet Cures Act requirements and successfully integrate with the State EVV Solution for data transfer. While providers may utilize the State EVV Solution free of charge, costs associated with purchasing and maintaining a provider choice system are the responsibility of the provider. There will be no fee to providers for connecting or transmitting data to the State EVV Solution.

The hybrid approach to EVV implementation permits flexibility when choosing which system to utilize. Home care agencies may choose to utilize the State EVV Solution at any time. Since training and systems requirements for the State EVV Solution may differ from that of provider choice systems, the Department recommends that providers plan timelines accordingly to ensure seamless transition.

A train-the-trainer model of training will be provided to agencies and their staff through the Department’s EVV vendor. If going with a third-party EVV solution company, the training will be imparted by them.

Yes, the EVV training is mandatory for State EVV Solution users and provider choice EVV users. Human errors and failure to record crucial information may result in the denial of claims.

No, the client is not required to have a landline or cell phone. The verification of service through EVV is the responsibility of the home care agency. To punch in the visits and provide required care, a caregiver should be given the technology necessary for EVV. A client may allow a caregiver to use their personal landline or cell phone for EVV, but it is not a rule.

Ideally, in such a situation, it is recommended that the caregiver should capture start time and end time as they transition between care activities.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready
  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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