Iowa’s Trusted EVV +
Home Care Software Partner

Award-winning home care management software for agencies to meet Iowa’s EVV standards, laws, and operational needs.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: CareBridge |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    Integrated with CareBridge in Iowa, our cloud-based home care software has Telephony & GPS-Enabled Mobile App features to assist Medicaid-enforcing businesses in meeting state EVV requirements. CareSmartz360’s EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Iowa’s Electronic Visit Verification

    The state of Iowa has decided to use an open vendor model, in which it picks one aggregator (in this case, CareBridge). The home care providers and MCOs are allowed to keep using their current EVV systems as long as they comply with federal EVV regulations.

    EVV Benefits for Iowa Home Care Agencies

    For home care agencies, the EVV system also has benefits besides just imposing restrictions:

    • Faster medical billing and payments due to fewer errors and less paperwork
    • An all-encompassing solution for improving scheduling and communication
    • Reduces fraud and aids audits with always accessible data.

    Iowa's Home Care Regulations & Facts

    Do you know?

    Iowa is one of the few states that exempt private non-medical home care providers from state licensing. However, the state strictly enforces compliance with all relevant state and federal laws in order to prevent elder abuse, appropriately provide medication, and guarantee competent home care is operating. Additionally, service providers who offer Medicaid-covered services in Iowa must abide by the Iowa Department of Human Services guidelines. A few of the state rules your home care agency should refer to are as follows:

    • Medicaid-funded programs that provide in-home care services must develop and maintain care plans for beneficiaries.
    • Nonmedical caregivers in Iowa are prohibited from administering any type of prescription or over-the-counter medications.
    • According to Iowa Code section 135C.33, a criminal background check must be conducted before home care professionals, or caregivers begin working.
    • In Iowa, there are no state-mandated training requirements for non-medical in-home caregivers, although employers typically insist that their staff members hold a basic first aid certification.
    • The average caregiver salary in Iowa is ~ $13.77.

    CareSmartz360’s home care management software and GPS-enabled technology allow Iowa-based home care businesses to meet EVV mandates and other regulations laid out by the State. Additionally, the agencies can ensure that their demands for billing, care plans, and other operational requirements are met.

    See how CareSmartz360 helps meet Iowa's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Iowa

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Iowa

    CareSmartz360 is a trusted partner for Iowa home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Iowa

    • Iowa's Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Iowa
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide for Home Care Agencies In Iowa
    Guide for Home Care Agencies In Iowa

    FAQs: Home Care in Iowa

    Iowa is an open-model state, and its EVV implementation deadline was January 01, 2021.

    The complete data that must be captured during a visit is as follows:

    • The type of service performed
    • The full name of the individual receiving the service
    • The full name of the individual providing the service
    • The specific date the service was provided
    • The physical address (location) where the service was provided
    • The time the service begins and ends

    Iowa has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

    CareSmartz360 can be used as an EVV solution in Iowa. It offers simplified data migration, award-winning support, and 1:1 training to make a shift from an existing EVV-compliant home care software.

    The Iowa Department of Health has ruled that establishing a home care business does not require a license; nevertheless, the agency may still be subject to penalties for operating against best practices and failing to treat complaints properly.

    The programs offering financial assistance to seniors seeking home care include:

    • Program of All-Inclusive Care for the Elderly.
    • Health and Disability Waiver
    • Home and Community-Based Elderly Waiver

    Children, expectant mothers, families with young children, the elderly, persons with disabilities, and children with disabilities are all served by Iowa Total Care. The following service is covered under this program:

    • Physical health
    • Behavioral health
    • Long-term care
    • Community benefits

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is all-inclusive of electronic visit verification for agencies who bill Medicaid, captures data required for EVV, and help stay caregivers focused on care delivery.

    Whenever there is a change in the care plan, the EVV system will send the alert with a pop-up message to the caregiver.

    You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, Iowa Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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