Indiana’s Trusted EVV +
Home Care Software Partner

#1 Home care management software to ease EVV and transform the way you provide care.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    CareSmartz360, a leading home care software, is integrated with an Indiana-approved aggregator. Telephony & GPS-Enabled Mobile App solution assists Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Indiana’s Electronic Visit Verification

    IHCP has mandated implementing an Electronic Visit Verification (EVV) system for Medicaid-funded Personal Care Services (PCS). IHCP utilizes EVV to track and monitor service delivery and access to care for members.

    May 7, 2019

    Care providers requested to complete the EVV pilot survey.

    January 01, 2021

    IHCP set EVV implementation deadline.

    The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.

    Indiana's Home Care Regulations & Facts

    Do you know?

    The mission of the Indiana Department of Labor is to enhance the safety, prosperity, and health of employees in the workplace. Most Indiana employers and employees are guided by the minimum wage and overtime provisions of the federal Fair Labor Standards Act (FLSA). Some of which are:

    • The Indiana government has no laws specifying caregivers' timing and duration of meal breaks.
    • A caregiver in Indiana may be entitled to overtime pay if the employer has more than 40 employees. Overtime pay is calculated by dividing the weekly salary by 40 to get a regular hourly rate and multiplying by 1.5.
    • Holiday pay is not mandatory in Indiana, and caregivers are not paid for sick days, personal days, or holidays.
    • Indiana law does not mandate employers to pay caregivers for reporting to work if no work is performed.

    Home care management software can help make Indiana agency owners' lives easier. The GPS-enabled technology streamlines billing, payroll, and time tracking to help home care agencies keep track of employee shifts and compensation.

    See how CareSmartz360 helps meet Indiana's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Indiana

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Indiana

    CareSmartz360 is a trusted partner for Indiana home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Indiana

    • Indiana's Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Indiana
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Indiana
    Guide To Home Care In Indiana

    FAQs: Home Care in Indiana

    Section 1903(l)(5)(A) states that the chosen system must be able to electronically verify for visits conducted as part of personal care services or home health care services for the following:

    • Which type of service was performed
    • Who is the individual receiving the service
    • What is the date of the service being provided
    • What is the location of service delivery
    • Who is the person providing the service
    • At what time the service begins and ends

    Section 1903(l)(2) also requires states to provide a stakeholder process to allow input into the state's implementation of the EVV requirement from PCS and home health services providers, beneficiaries, family caregivers, and other stakeholders.

    IHCP releases updates related to the EVV implementation periodically. A survey was rolled out in April 2019 to develop a decision for helping agencies with the implementation deadlines. The survey also identified the types of EVV systems the home care businesses are using in Indiana, their preparedness, and their willingness to participate in a pilot. Training began in early fall 2019.

    CareSmartz360 can be used as an EVV solution in Indiana. It offers simplified data migration, award-winning support and 1:1 training to make a shift from an existing EVV-compliant home care software.

    IDOH (Indiana Department of Health) oversees state licensed home health agencies for the quality of care delivered to Indiana seniors and to ensure caregiving is in compliance with state laws.

    No. Indiana laws require employers to pay only for the actual time worked. As a result, employers are not required to pay for personal days, sick days, or holidays.

    Generally, home care workers are paid for the time worked under the direction and control of the employer. A worker who has to remain “on-call” at home is not considered to be working while “on-call.” However, if the home care worker remains “on-call” on the employer’s premises, they are considered to be working.

    Employed caregivers in Indiana work an average of 34.7 hours a week.

    • Around 56% of caregivers work full-time
    • 16% of caregivers work 30-39 hours/ week
    • 25% of caregivers work less than 30 hours/week.

    You can simplify your life by utilizing CareSmartz360, a home care management software. With the use of GPS-enabled technology, Indiana Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

    Real-time updates and streamlined processes help caregivers enhance their quality of care. With home care software like CareSmartz360, caregivers may get quick insights into their upcoming shifts and leverage offline mode to enhance data synchronization.

    With one dashboard, caregivers may:

    • View upcoming shifts or an ongoing shift.
    • Perform clock-in/ clock-out.
    • View appointments for the day, their task list, and patient data easily.
    • Work on disconnected/ offline mode.
    • Schedule detail screen to perform schedule-related operations.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps stay caregivers focused on care delivery.

    Can’t find the answer you’re looking for?

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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