Illinois’s Trusted EVV +
Home Care Software Partner

Award-winning home care management software for agencies to meet Illinois's EVV standards, laws, and operational needs.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: HHAeXchange/ Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    Integrated with Sandata and HHAeXchange in Illinois, our cloud-based home care software has Telephony & GPS-Enabled Mobile App features to assist Medicaid-enforcing businesses in meeting state EVV requirements. CareSmartz360’s EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Illinois’s Electronic Visit Verification

    To comply with federal requirements outlined in the 21st Century Cures Act, Illinois chose Open Model to implement Electronic Visit Verification (EVV). January 1, 2021, was the deadline for all home care service providers to deploy Electronic Visit Verification (EVV).

    Illinois State Aggregator

    Sandata and HHAeXchange were chosen by Illinois as the data aggregator. Make sure that the aggregator and your EVV system work effectively together. To avoid delays in claims payments, your EVV visits must be forwarded to the EVV Solution for claims generation.

    Illinois's Home Care Regulations & Facts

    Do you know?

    Illinois is one state where cost-conscious retirees opt to live because of its low cost of living and tax exemptions for 401(k), IRA, and pension income. In addition to this, the state has robust rules, regulations, and programs for home care to help its elderly population. The following are some typical state rules you should be aware of:

    • The Illinois Department of Public Health must grant licenses to all home nursing, home care, and home health businesses.
    • The Medicaid program in Illinois, which is run by the Department of Healthcare and Family Services, pays for home care as well as other programs for in-home support.
    • The SARS-CoV-2 virus, also known as COVID-19, must be thoroughly immunized against by all caregivers. This regulation became effective in April 2022.
    • Caregivers must complete both basic caregiving skills and dementia caregiving training.
    • In Illinois, caregivers must annually renew their training in both basic caregiving skills and dementia care techniques.
    • Caregivers in Illinois must receive a minimum wage of $12.00 per hour.

    CareSmartz360 home care management software and GPS-enabled technology allow Illinois-based home care businesses to meet EVV mandates and other regulations laid out by the State. Additionally, the agencies can ensure that their demands for billing, care plans, and other operational requirements are met.

    See how CareSmartz360 helps meet Illinois's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Illinois

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Illinois

    CareSmartz360 is a trusted partner for Illinois home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Illinois

    • Illinois Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Illinois
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Illinois
    Guide To Home Care In Illinois

    FAQs: Home Care in Illinois

    The state has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

    The complete data that must be captured during a visit is:

    • The type of service performed
    • The full name of the individual receiving the service
    • The full name of the individual providing the service
    • The specific date the service was provided
    • The physical address (location) where the service was provided
    • The time the service begins and ends

    CareSmartz360 can be used as an EVV solution in Illinois. It offers simplified data migration, award-winning support, and 1:1 training to make a shift from an existing EVV-compliant home care software.

    Whenever there is a change in the care plan, the EVV system will send the alert with a pop-up message to the caregiver.

    The Health Care Facilities and Programs division of the Illinois Department of Public Health is in charge of licensing and overseeing the organizations that offer elderly citizens in-home care services.

    The waiver programs offering financial assistance to seniors seeking home care include:

    • Supportive Living Program (SLP)
    • HealthChoice Illinois
    • Persons Who are Elderly
    • Managed Long-term Service and Support

    The following training must be completed and renewed annually by Illinois caregivers:

    • 8-hour caregiving certification course covering the fundamentals of caregiving, including elder abuse identification, reporting, and HIPAA.
    • Any caregiver dealing with elders with memory loss must complete a 6-hour course on Alzheimer's disease and related dementias.

    Each year from January 1, 2020, the minimum wage will increase by $1 until 2025, when it reaches $15 per hour.

    You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, Illinois Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is all-inclusive of electronic visit verification for agencies who bill Medicaid, captures data required for EVV, and helps caregivers stay focused on their care delivery.

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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