Hawaii Electronic Visit Verification (EVV)

EVV Model: Open Model | Aggregator: Sandata & HHAeXchange | CareSmartz360 EVV Solution: Available| Implementation Deadline: January 01, 2021

CareSmartz360 has an integration with Sandata.
CareSmartz360 is integrated with the state system. Agencies can use CareSmartz360 as an EVV compliant home care software in Hawaii to bill for Medicaid benefits.

Governing Body: Med-QUEST Division (MQD)

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Hawaii EVV Implementation

Section 1903(l)(5)(A) provides that the system must be able to electronically verify, with respect to visits conducted as part of personal care services or home health care services, the following:

  • Type of service was performed
  • Individual receiving the service
  • Date of the service being provided
  • Location of service delivery
  • Person providing the service
  • Time the service begins and ends

Section 1903(l)(2) also requires states to provide for a stakeholder process to allow input into the state’s implementation of the EVV requirement from providers of PCS and home health services, beneficiaries, family caregivers and other stakeholders.

The Electronic Visit Verification system can record multiple visits to a client per day. Each caregiver has a unique identifier, and EVV records created by that identifier are caregiver-specific. The EVV solution does not limit the number of services a client can receive in one day.

EVV allows verification of an employee’s location, hours of work for payroll and billing, visits being reported are actually taking place, and that the patients are getting the care they require. Better care delivery, gapless communications, enhanced productivity of the staff, and automation of key processes are some other benefits of implementing EVV. It also helps to curb fraud and ensure transparency in care quality with continuous tracking and monitoring.

CareSmartz360 is integrated with the selected aggregator, Sandata to adhere to all the compliance and contribute to the best possible care delivery. A primary feature is easy to use by the staff, caregivers, patients, agency owners and patient’s family.

  • Improved service accountability.
  • Reduced billing errors and claim denial rates.
  • Reduced manual processes and use of paper due to streamlined automation.
  • Streamlined communications between provider office and caregivers.
  • Service dashboard with reporting capabilities.
  • Search, select, assign and schedule a caregiver easily.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready
  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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