Georgia Electronic Visit Verification (EVV)

EVV Model: Open Model | Aggregator: TELLUS | CareSmartz360 EVV Solution: Available | Implementation Deadline: November 01, 2021

CareSmartz360 is integrated with the state system. Agencies can use CareSmartz360 as an EVV compliant home care software in Georgia to bill for Medicaid benefits.

Governing Body: Georgia Department of Community Health

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Georgia EVV Implementation

To find out which services rendered by your home care agency will be affected by this mandate, please click on the following link EVV Service List for all the updated Electronic Visit Verification mandated services and optional EVV services.

Yes, it is absolutely necessary to use EVV in order to continue to provide care services and be reimbursed. The claims that you submit without using this system will be denied.

Georgia was allowed to implement EVV till January 1st, 2021 as per the approval of Good Faith Effort Exemption Request. However, Georgia DCH is finally resuming EVV implementation and selected Conduent in partnership with Tellus as its EVV vendor. They have planned to go-live by October 1, 2021.

No. Using EVV system is easy, and you may not have to recruit any extra staff. Keep in mind that your caregivers and office staff are fully trained and compliant with EVV.

No, you can use your existing home care software with built-in EVV system for HCBS services.

No. As long as all of the statutorily mandated information is collected on personal care and home health care services requiring an in-home visit by a provider, states have significant discretion to utilize the system(s) of their choosing. Centers for Medicare & Medicaid Services (CMS) does not endorse one type of system over another.

  • Improved service accountability.
  • Reduced billing errors and claim denial rates.
  • Reduced manual processes and use of paper due to streamlined automation.
  • Streamlined communications between provider office and caregivers.
  • Service dashboard with reporting capabilities.
  • Search, select, assign and schedule a caregiver easily.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready
  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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