Florida’s Trusted EVV +
Home Care Software Partner

An all-in-one home care software to understand Florida's EVV standards and ease home care management.

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Make Medicaid Claims and
EVV Compliance Simple

EVV Model: Open Model | Aggregator: TELLUS/HHAeXchange |
CareSmartz360 EVV Solution: Available
Implementation Deadline: January 01, 2021

CareSmartz360, our advanced home care software, is integrated with a Florida-approved aggregator. It has a telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

  • HIPAA & EVV Compliant
  • Smart Telephony
  • Manage Schedules
  • Automated Billing
  • Robust EVV Reporting
  • Open APIs
  • GPS-Enabled Mobile App
  • Caregiver Tracking
  • Error-Free Medicaid Claim Submission
  • Point of Care Documentation
  • Easy Migration
  • Award-Winning Support

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Understanding Florida’s Electronic Visit Verification

The Agency for Health Care Administration (AHCA) has established a minimum compliance threshold to improve compliance with EVV requirements so that claims are not denied. The EVV implementation phases in Florida were as follows:

December 1, 2019

AHCA directed SMCC to verify visits for home care and personal care services electronically.

February 1, 2020

The enforcement payment penalties for the non-compliance of EVV mandates.

January 1, 2021

EVV was successfully implemented in Florida.

Understanding and securing EVV technology is essential as it helps providers verify visits

Florida's Home Care Regulations & Facts

Do you know?

The Agency for Health Care Administration (AHCA) is responsible for Florida's Medicaid program, licensure, and regulations of Florida's home and health facilities. It also provides information to Floridians about the quality of care they receive. Some regulations that home care agencies and caregivers must adhere to are:

  • Caregivers must have a 100% clean DMV record and a valid driver's license. Caregivers often have to provide transportation services for their clients and run errands.
  • Since caregiving is a physically and emotionally demanding job, the state of Florida requires caregivers to have proof of a health check.
  • 12 hours of professional caregiver training by a state-approved training center is suggested.
  • FLSA (Fair Labor Standards Act) protections for overtime do not apply to caregivers whose job involves providing company for an elderly (for example, taking the client for walks or reading).
  • A senior caregiver usually receives $50 to 1 week's salary as a holiday bonus in Florida.

Using home care management software can make your life easier. The GPS-enabled technology helps Florida Home Care Agencies verify and keep track of caregiver onboarding and satisfy state regulations. Caregiver training is mandatory as it allows caregivers to expand their skills and lets them learn anywhere and anytime!

See how CareSmartz360 helps meet Florida's strict laws & regulations!

Home Care Regulations & Facts

A User-Friendly Mobile EVV Solution for Florida

Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

Caregiver App

GPS-enabled app to seamlessly manage caregiver visits.

  • Multilingual Support
  • Electronic Visit Verification
  • Easy Clock-In/Clock-Out
  • Verify Visits at the Point of Care
  • View Care Plans on the Go
  • Shift Tasks & Shift Status
  • Offline Mode & Alerts
Mobile EVV Solution for Home Care Agencies

Mobile App for
Agency Staff

Increase agency staff productivity and organize daily activities on-the-go.

  • Electronic Visit Verification
  • Easy Calendar View
  • Real-time Communication
  • Streamline Client Management
  • Simplify Caregiver Management
  • Easy Information Access
  • Easy to Use

All-in-One Homecare Management Solution For Florida

CareSmartz360 is a trusted partner for Florida home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

CareSmartz360 Home Care Management Solution

Solutions Tailored for Diverse Home Care Agency Users

A Complete Guide to Home Care in Florida

  • Florida’s Home Care Laws & Regulations
  • State’s Care Plan and Medication Management Regulations
  • Home Care Staff Screening & Training Requirements
  • EVV Mandates and Medicaid Coverage Laws
  • Challenges Faced by Agencies in Florida
  • How CareSmartz360 Helps Overcome These Challenges
Guide for Florida Based Home Care Agencies
Guide for Florida Based Home Care Agencies

FAQs: Home Care in Florida

Florida is an open state model, meaning home care providers can choose any EVV solution that meets their agency needs. The only requirement is that the selected EVV solution must collect data elements that the CURES Act requires.

Suppose a home care provider fails to comply with the EVV rules. In that case, they are subject to either denial or non-payment of sanctions, claims, fines, suspension, or even termination. The Florida Medicaid program may impose these penalties according to Rule 59G- 9.070 Administrative Sanctions on Providers, Entities, and Persons.

EVV is required for all home health services, including private duty nursing, home health visits, and personal care services. As per Florida's Agency for Health Care Administration (AHCA), providers must:

  • Verify the delivery of services using an EVV system, right at the beginning and end of the home care visit.
  • Submit claims through the vendor's system to verify that the delivered services comply well with authorizations before claims are processed for payments.

Depending on the MCO plan, each provider selected an EVV company to manage the confirmations of visits and verification for claim approval. Please check with your MCO program. The two companies participating in Florida are Tellus and HHAeXchange.

After approval, care providers can integrate a third-party solution with the AHCA EVV System. Home health providers with an EVV system may continue to use it to capture and send EVV data to the EVV Claims system for billing.

CareSmartz360 can be used as an EVV solution in Florida. It offers simplified data migration, award-winning support and 1:1 training to make a shift from an existing EVV-compliant home care software.

Clock-in and out of a caregiver are monitored through the caregiver portal, browser, and mobile app. Agencies can view this information using home care software like CareSmartz360's time tracking view.

Labor laws in Florida aim to protect employees' and employers' rights regarding proper wage payments and other working conditions. However, despite the best practices, violations of the Fair Labor Standards Act (FLSA) are not uncommon and invite violations.

Caregivers in Florida are entitled to a minimum pay of $14.40 per hour. However, to qualify as a caregiver, the person must clear a background check or receive a sign-off from the state, which shows that they are legal to work in the USA.

You can simplify your life by utilizing CareSmartz360 home care management software. With the use of GPS-enabled technology, Florida Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

Can’t find the answer you’re looking for?

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Our users reported 95% customer satisfaction in 2022. Schedule a personal walkthrough to see CareSmartz360 in action.

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