Delaware Electronic Visit Verification (EVV)

EVV Model: Open Model | Implementation Deadline: January 01, 2020

You can use CareSmartz360 as your agency management system to meet all EVV state requirements.

The Delaware Division of Medicaid and Medical Assistance (DMMA) is working to implement an EVV system for Personal Care Services (PCS) and Home Health Service services in 2020.

Governing Body: Delaware Division of Medicaid and Medical Assistance (DMMA)

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Delaware EVV Implementation

  • Improve the health and well-being of Delaware Medicaid members by confirming that the services are delivered as per the Plan of Care.
  • Help home care agencies implement and maintain a system that appropriately tracks Medicaid services.
  • Reduce, and avoid any possibility of fraud, waste and abuse in the Delaware Medicaid program.

Key technologies used in implementing EVV for capturing visit and care delivery information at the service location:

  • Mobile Visit Verification (MVV): A GPS-enabled mobile application downloaded on a smartphone or tablet.
  • Telephony Visit Verification (TVV): A system accessed via toll-free number, accessible 24 hours a day, 7 days a week.

No, you do not have to bear any continuous cost for the DSS EVV system. However, if you choose to integrate your current scheduling system into DSS’ EVV system, or any other third-party EVV-based solution then you may incur additional costs.

Behavioral Services (provided in the home), Consumer Directed Attendant Support Services (CDASS), Durable Medical Equipment (requiring in-home setup), Home Health, Homemaker, Hospice, Independent Living Skills Training (ILST), In-Home Respite, In-Home Support Services (IHSS), Occupational Therapy (provided in the home), Physical Therapy (provided in the home), Pediatric Behavioral Therapy, Pediatric Personal Care, Personal Care, Private Duty Nursing, Speech Therapy (provided in the home), Youth Day

No. As long as all of the statutorily mandated information is collected on personal care and home health care services requiring an in-home visit by a provider, states have significant discretion to utilize the system(s) of their choosing. Centers for Medicare & Medicaid Services (CMS) does not endorse one type of system over another.

21st Century Cures Act’s timelines for State implementation of the EVV requirements is as follows:

  • Deadline to Implement EVV for Personal Care Services Delayed until 2020​
  • Personal Care: January 1, 2020
  • Home Health Care: January 1, 2023

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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