Connecticut Electronic Visit Verification (EVV)

EVV Model: Closed Model | Aggregator: Sandata | Implementation Deadline: January 01, 2020

Connecticut plans to implement a Closed Model. In a Closed Model, the state Medicaid program contracts with a single EVV vendor and mandates that all provider agencies use that vendor’s EVV system, Sandata. CareSmartz 360 will be working with Sandata very closely to meet the state’s EVV requirements.

On November 1, 2016, the Department of Social Services (DSS) implemented an Electronic Visit Verification (EVV) system for some non-medical services within the Connecticut Medical Assistance Program (CMAP). The implementation date for home health related services was January 1, 2017. EVV is a telephone and computer-based system that records the time your caregiver starts and ends delivering services to a client during a visit.

Governing Body: Connecticut Department of Social Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: Connecticut EVV Implementation

To find out which services rendered by your home care agency in Connecticut will be affected by this mandate, please click on the following link EVV Service List for all the updated EVV mandated services and optional EVV services.

Yes it is absolutely necessary to use EVV in order to continue to provide care services and be reimbursed by the Connecticut Medical Assistance Program. The claims that you submit without using this system will be denied.

No, you do not have to bear any continuous cost for the DSS EVV system. However, if you choose to integrate your current scheduling system into DSS’ EVV system, or any other third-party EVV-based solution then there may be an additional cost.

No. Using an EVV system is easy, and you may not have to recruit any extra staff. Keep in mind that your caregivers and office staff are fully trained and compliant with EVV.

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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