California Electronic Visit Verification (EVV)

EVV Model: Open Model | Implementation Deadline: January 01, 2020

You can use CareSmartz 360 as your agency management system to meet all EVV state requirements.

In California, personal care services are delivered to eligible aged, blind and disabled individuals through multiple programs managed by California Department of Social Services (CDSS) and Department of Health Care Services (DHCS).

Governing Body: Department of Social Services

Questions about EVV?

EVV is still to be implemented in most of the states with different guidelines and regulations. We’re keeping up with the updates related to EVV implementation and if there is something we haven’t included, please share with us. To learn how CareSmartz360 can help in ensuring compliance, please get in touch with us.

FAQs: California EVV Implementation

California planned to implement EVV in two stages:

  • Stage I is focused on the In-Home Supportive Services (IHSS) and Waiver Personal Care Services (WPCS) programs that currently use the Case Management Payrolling & Information Systems (CMIPS) and Electronic Timesheet and Telephonic Timesheet Systems. California plans to implement Stage I EVV over the course of the next two years or so and will seek a good faith exemption request to delay full implementation until January 1, 2021.
  • Stage II is engaged on identifying either an existing system(s) or a new system to implement EVV for non-CMIPS and agency personal care services, and self-directed and agency home health services. For more information, please visit the DHCS EVV Phase II website.

EVV Phase I is guided by the following principles:

  • California’s approach to EVV will be consistent with federal law.
  • EVV will be developed through a collaborative stakeholder process.
  • EVV will be developed in a manner that respects recipients and providers, does not alter their Olmstead protections and is minimally burdensome.
  • EVV will not change the number of service hours nor how or where services are delivered.
  • Use of geo-tracking or global positioning system capabilities (GPS) will not be required.
  • Existing electronic and telephonic timesheet systems will be leveraged for EVV.
  • Providers, recipients, and other stakeholders will be trained on the use of the EVV system.

Yes, California is seeking utmost involvement of recipients, providers and other stakeholders in the planning and implementation of EVV. In the last 12 months, California took feedback from the stakeholder community into consideration, followed best practices, and worked as per the State’s capacity to implement EVV for over one million IHSS and WPCS recipients and providers in a consumer-directed environment.

Can’t find the answer you’re looking for?

EVV State Guide

CareSmartz360 EVV Ready

  • Caregivers Tracking
  • Clock-in, Clock-out
  • Manage Schedules
  • Telephony
  • Ensure Compliance & Regulation
  • GPS Enabled Caregiver Mobile App

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