All-in-one home care management software for agencies to meet California's EVV standards, laws, and operational needs.
Integrated with Sandata in California, our cloud-based home care software has Telephony & GPS-Enabled Mobile App features to assist Medi-Cal-enforcing businesses in meeting state EVV requirements. CareSmartz360’s EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.
The Department of Health Care Services (DHCS) in California has mandated that all Medi-Cal-funded home care agencies implement Electronic Visit Verification (EVV) in two phases.
For Phase I of the California Medicaid program (known as Medi-Cal), all provider agencies were required to use the state EVV system of their chosen vendor. Phase I was implemented on January 01, 2021.
Sandata was selected as the state aggregator for Phase II. Home Health Care and Personal Care agencies in California were allowed to use either the CalEVV system or their preferred vendor as long as that provider could successfully aggregate with Sandata. Phase II implementation date was January 01, 2022.
It is not just strict EVV Standards that California follows, the state also has stringent Federal Home Care Regulations that must be followed. A few of these regulations are as follows:
Using home care management software can be of great assistance to your home care agency. The GPS-enabled technology can help California Home Care Agencies verify and keep track of employee shifts and compensation!
Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.
GPS-enabled app to seamlessly manage caregiver visits.
Increase agency staff productivity and organize daily activities on-the-go.
CareSmartz360 is a trusted partner for California home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.
California requires home care agencies to use Electronic Visit Verification (EVV) for Medi-Cal-funded services. The EVV system must capture caregiver, client, service type, date, time & location to validate visits before billing and ensure compliance with federal mandates.
The Home Care Services Bureau (HCSB) is responsible for licensing Home Care Organizations, including responding to complaints, processing applications, and conducting unannounced visits to ensure compliance. HCSB also assists in the Home Care Aide application process and maintenance of the Home Care Aide Registry.
A split shift is a work schedule divided into separate periods within a day. Employers are responsible for tracking work hours and ensuring correct payroll, including any split shift premiums.
Yes, California law requires compensation for on-call and sleep time during live-in shifts, depending on working conditions and court rulings.
Caregivers are eligible for overtime pay after 40 hours per week or based on daily thresholds, depending on whether care is provided in a private home or facility.
California has strict rules and regulations to ensure patient safety and security. The state has made EVV mandatory and imposed safety checks and training to reduce the chances of fraud and elderly abuse. To help agencies adhere to these rules, CareSmartz360’s EVV assists businesses in easily monitoring caregiver time with call review, call details, missing clock-in/out, and unidentified calls. You can get a quick look at open shifts and review schedules that have already had billing and payroll finalized.
CareSmartz360 can be used as an EVV solution in California. It's straightforward to switch from an existing EVV-compliant home care software to CareSmartz36
Agencies can migrate easily using open APIs and integrations with tools like QuickBooks and Paychex, ensuring a smooth transition with minimal disruption.
Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.
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