Arkansas’s Trusted EVV +
Home Care Software Partner

Some technologies that can be used in EVV for capturing visit and home care delivery information at the service location are:

• Telephone Visit Verification (TVV):

This system can be accessed through a toll-free number and can be accessed 24 hours a day and seven days a week.

• Mobile Visit Verification (MVV):

MVV is a GPS-enabled mobile application downloaded on a tablet or smartphone.

The Centers for Medicare & Medicaid Services does not interpret the EVV requirement to apply to PACE program services. In CMS's view, PACE is a separate Medicaid benefit listed in section 1905(a)(26) of the Social Security Act. That provision is not cited in section 12006(a)(5)(C) of the Cures Act.

Section 1903(l)(5)(A) provides that the system must be able to electronically verify for visits conducted as part of personal care services or home health care services the following:

• Which type of service was performed
• Who is the individual receiving the service
• What is the date of the service being provided
• What is the location of service delivery
• Who is the person providing the service
• At what time the service begins and ends

Section 1903(l)(2) also requires states to provide a stakeholder process to allow input into the state's implementation of the EVV requirement from PCS and home health services providers, beneficiaries, family caregivers, and other stakeholders.

CareSmartz360 can be used as an EVV solution in Arkansas. It offers simplified data migration, award-winning support and 1:1 training to make a shift from an existing EVV-compliant home care software.

Arkansas’s Medicaid programs are as follows:

• Independent Choices Program
• Workers with Disabilities
• Long-term Care
• ARChoices in Homecare
• DDS Alternative Community Services
• Living Choices Assisted Living Waiver (ALW)
• Medicaid Personal Care

Private care organizations that offer in-home care in Arkansas are licensed and subject to regulation by the Arkansas Department of Health. The agency upholds regulations pertaining to client rights, license applications and renewals, and training requirements for in-home caregivers.

Yes. The caregiver will be compensated for the extra hours spent during the duty. Also, the caregivers should manage their upcoming schedule by informing the agency through the application. With this, the agency can assign another caregiver to deliver care at some pre-scheduled destination.

Streamlined processes and real-time updates help caregivers in Arkansas enhance the quality of care. CareSmartz360, the home care software helps caregivers in getting quick insights into their ongoing and planned shifts and use an offline mode to enhance data synchronization.

CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

Additionally, CareSmartz360 is all-inclusive of electronic visit verification for agencies who bill Medicaid, captures data required for EVV, and help stay caregivers focused on care delivery.

CareSmartz360 is an all-in-one home care software that helps agencies control every aspect of the home care business and enable success. This platform has numerous modules like scheduling, smart billing, electronic visit verification, custom reporting, caregiver app, and client & family portal, among others, to transform how agencies provide care.