Alabama's Trusted EVV +
Home Care Software Partner

All-in-one home care management software for agencies to meet Alabama's EVV standards, laws, and operational needs.

Request a Demo

Get Free EVV Consultation

    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: HHAeXchange |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: February 01, 2022

    Integrated with HHAeXchange in Alabama, our advanced home care software has Telephony & GPS-Enabled Mobile App features to assist Medicaid-enforcing businesses in meeting state EVV requirements. CareSmartz360's EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Alabama’s Electronic Visit Verification

    The Government of Alabama has mandated that all Medicaid-funded home care agencies implement Electronic Visit Verification (EVV).


    The Alabama Medicaid Agency implemented an Electronic Visit Verification and Monitoring (EVVM) for HCBS waiver service clients. The state initially entered into a contract with AuthentiCare for the system. Providers did not have an option to use another EVV system. Phase I was implemented on October 1, 2017.


    Alabama Medicaid partnered with HHAeXchange to provide a free Electronic Visit Verification (EVV) system for providers of home care services. Agencies could also use a 3rd party EVV solution and import data into HHAeXchange using Electronic Data Interchange (EDI). Phase II was implemented on February 01, 2022.

    Alabama's Home Care Regulations & Facts

    Do you know?

    Holding a governmental or third-party certification is not mandatory for caregivers who provide a range of services to the elderly. Alabama home care aides have different requirements, which depend on employment circumstances. A few of them are as follows:

    • Alabama has set standards at a nationally mandated level. The home care aide must have at least 75 hours of training.
    • The state government also employs home care aides. The minimum entry-level standard is a high school diploma or GED.
    • Alabama home care aide employment is projected to increase by 32% between 2014 to 2024.
    • The minimum time and half pay in Alabama is $10.88 per hour.
    • The federal and state government jointly funds Medicaid in Alabama. Medicaid's matching rate is 70 percent federal and 30 percent state. The matching rate depends on the state's per capita income and changes yearly.

    Home care software can make the lives of Alabama agency owners easier. The GPS-enabled technology can help Alabama home care agencies keep track of caregiver training, ease onboarding, and calculate payroll seamlessly.

    See how CareSmartz360 helps meet Alabama's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Alabama

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Alabama

    CareSmartz360 is a trusted partner for Alabama home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Alabama

    • Alabama’s Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Alabama
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide for Home Care Agencies In Alabama
    Guide for Home Care Agencies In Alabama

    FAQs: Home Care in Alabama

    Alabama Medicaid is transitioning from a closed model Electronic Visit Verification system to a new open model Modular Electronic Visit Verification (MEVV) system. Under this, the Alabama EVV vendor will provide a front-end application to capture EVV data and aggregate the visit-related data from the third-party EVV systems.

    Alabama Electronic Visit Verification solutions must verify the following:

    • Date of service
    • Location of service
    • Individual providing service
    • Type of service
    • Individual receiving service
    • Time the service begins and ends

    Electronic visit verification solution verifies a caregiver's location, hours of work for payroll and billing, helps with Medicaid reimbursements, curbs fraud, and ensures transparency in care quality with continuous tracking and monitoring caregiver visits to help home care agencies facilitate caregiving.

    CareSmartz360 can be used as an EVV solution in Alabama. Switching from an existing EVV-compliant home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool and the switch worthwhile.

    There is no home care license requirement in Alabama, which is why the regulations are flexible. However, some agencies still choose to become certified to provide Medicare and Medicaid Services. The Alabama Department of Public Health oversees these providers.

    Time and a half pay, also known as overtime pay, refers to one and a half times an employee's normal hourly wage. According to the Fair Labor Standards Act, Alabama's overtime minimum wage is $10.88 per hour.

    Alabama or federal law does not place any limitation on the number of hours a caregiver is permitted to work in a particular day or week. However, the employer must compensate the worker based only on the number of hours worked.

    Alabama labor laws do not need employers to provide employees with severance pay. If the employer selects to provide severance benefits, these requirements must comply with the terms of an employment contract and established policy.

    The caregiver training programs can be accessed under the training tab in the CareSmartz360 portal, displaying a list of courses that have been assigned to the caregiver along with their progress.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps caregivers stay focused on care delivery.

    Can’t find the answer you’re looking for?

    We've just scratched the surface.

    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

    Request a Demo

    // Pause the background video player