Thriving during Down Times: Managing your Agency’s Growth and Profitability
“When the going gets tough, the tough get going.” This adage rings true especially during economic down turns. Ever since the COVID-19 outbreak, home care agencies, and most small businesses, are facing new challenges which make business operations even more of an uphill battle. In addition, many face seasonal challenges as adult children shift their focus from caring for their parents to caring for their children.
Whether we talk about client retention, productivity or overall costs, home care organizations need to leverage the best practices that keep them up and running during tough times.
Caresmartz knows that agencies and caregivers are witnessing numerous challenges and require the right guidance and support.
We’re making continuous efforts to minimize the impact on the industry. As a part of our initiative to help the entire community, we’ve organized a webinar along with industry experts to provide their input for enhancing business during these down times.
Our insightful webinar is scheduled for Thursday, June 4, 2020, at 11:00 AM PST/ 2:00 PM EST.
About the Panelists:
Rhonda Humby, Vice President, Embrace Care, brings years of experience in client care & support and managing company operations.
Renee Gray, Founder & Owner, TenderHearted Home Care, holds great experience in the industry with proven expertise in sales & marketing, training, & networking.
Brian Perruccio, Owner at HomeChoice Home Care. His experiences in marketing, sales, customer service and brand management led him to home care business ownership in 2010. Brian is compassionate about providing the best care possible to his clients while also providing their family members the reassurance that their loved ones are in great hands.
Learn How To:
- Overcome the biggest challenges during slow/downtimes
- Maintain new client growth
- Change your marketing efforts in line with COVID-19 and seasonal changes
- Use technology to scale your business growth
- Grow your billable hours per client