Insightful Webinar from Industry Mavens
Recruiting, Hiring and Retaining the “Right” Caregivers
Apprehend the home care best practices that ensure greater productivity, improved caregiver retention rates, and overcome frontline staff shortage.
Presenter – Rennee Matharoo is the Founder and Owner, VCare 24/7 Senior and Personal Care Providers and Campus Director, CIMT College – Scarborough Campus.
With 10+ years of experience, Rennee has a demonstrated history of working in the education management industry. She is skilled in Training Delivery, Management, Interviewing, Organizational Development, and Recruiting.
Host – James Merson is the Chief Customer Officer (CCO) of Caresmartz and leads our Customer Success, Implementation, and Product Support teams. As a highly experienced customer success-oriented professional with proven experience in customer development, he has achieved dramatic operational improvements and revenue enhancements through product development.
Also familiar with Product Management and Business Development Integrations, James always listens to the customer while strengthening service and satisfaction leading to revenue growth and best-in-class customer retention.
Webinar Takeaways
- Ways to improve caregiver retention
- How to hire the right person at the start
- Identifying the candidates that stay for a long time
- How to be a brand that your caregivers can be proud of
- How technology can be leveraged to keep your staff organized and engaged