Watch the webinar by industry experts assisting home care agencies to overcome the challenges in recruiting, hiring, and retaining dedicated caregivers during the COVID-19 pandemic.
Apprehend the home care best practices that ensure greater productivity, improved caregiver retention rates, and overcome frontline staff shortage.
Presenter – Rennee Matharoo is the Founder and Owner, VCare 24/7 Senior and Personal Care Providers and Campus Director, CIMT College – Scarborough Campus.
With 10+ years of experience, Rennee has a demonstrated history of working in the education management industry. She is skilled in Training Delivery, Management, Interviewing, Organizational Development, and Recruiting.
Host – James Merson is the Chief Customer Officer (CCO) of Caresmartz and leads our Customer Success, Implementation, and Product Support teams. As a highly experienced customer success-oriented professional with proven experience in customer development, he has achieved dramatic operational improvements and revenue enhancements through product development.
Also familiar with Product Management and Business Development Integrations, James always listens to the customer while strengthening service and satisfaction leading to revenue growth and best-in-class customer retention.
Our users reported 95% customer satisfaction in 2021. Schedule a personal walkthrough to see CareSmartz360 in action.