Piecing It Together Through Caregiver Retention

Piecing It Together Through Caregiver Retention

Watch the webinar by industry experts from Caresmartz and Briones Consulting Group assisting home care agencies to overcome the caregiver retaining challenge.

Caregiver retention is one of the pressing issues for home care agencies. The issue became a challenge at the outset of the novel coronavirus. Although recruitment and retaining go hand-in-hand, yet the former process is just half the battle won.

To emerge victorious in the home care market space, agencies need to adopt lucrative retaining tools and policies too that favour all the parties involved in the home care business.

Considering that the COVID-hit nation is on the path of recovery from the deadly virus, and the home care industry that is rising from the ashes would require a comprehensive guide on caregiver retention, Caresmartz organized a live webinar.

Webinar Takeaways

  • What is retention planning?
  • Importance of planning
  • What steps are needed to improve retention?
  • How retention improves recruitment?
  • How having the right tools can help you develop a better retention plan?

About Keynote Speakers

James Merson, Chief Customer Officer at Caresmartz: With over 20 years of experience in the home care space, 10 as a provider of home care and home healthcare services plus 10 years on the technology side, James consults with different industry groups on trends and struggles within the space. He has successfully recruited and retained hundreds of caregivers over the years.

Julio Briones, Consultant at Briones Consulting Group: Julio has dedicated much of his professional life to helping and training others. His experience as a Home Care Recruiter, a Director of Business Development for a National Home Care Company, a Corporate Trainer, and Franchise Business Consultant and Training Developer has afforded him the opportunity to create and implement many proven programs for business growth.

Ruby Mehta, Vice President – Sales at Caresmartz: A proven revenue leader and VP of Sales, Ruby has 15+ years of experience building and managing high-performance sales, marketing, and developing creative business go-to-market strategies in high growth. Responsible for all global sales and channel activities at Caresmartz by driving revenue growth and expanding the market penetration.

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