Following are the changes in this release:
This week’s release brings an to the way yearly authorizations are calculated and displayed. Currently, we pro-rate the hours of an annual authorization based on the calendar year, meaning a 400 hour authorization from July 1st to June 30th shows as 200 hours for this year and 200 for next year. We have since received feedback from many of our customers that pro-ration should not happen on yearly authorization. Rather the hours from the authorization should be fully available in either year.
Example 1:Client A has an annual auth for 100 hours per year and the auth is date 6/9/20 to 6/30/21. The first auth strip on Client A’s calendar will be 6/9/2020 to 6/8/21 for 100 Hours. The second auth strip on Client A’s calendar will be 6/9/21 to 6/30/21 for 100 hours.
Example 2: Client B has an annual auth for 100 hours per year from 6/9/20 to 11/30/20. There will only be one auth strip on Client B’s calendar for 6/9/20 to 11/30/20 for 100 hours.
Our users reported 95% customer satisfaction in 2022. Schedule a personal walkthrough to see CareSmartz360 in action.