Idaho’s Trusted EVV +
Home Care Software Partner

#1 Home care management software to ease EVV and transform the way you provide care.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: June 30, 2021

    CareSmartz360, a leading home care software, is integrated with an Idaho-approved aggregator. Telephony & GPS-Enabled Mobile App solution assists Medicaid (Idaho Health Plan Coverage program) enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Idaho’s Electronic Visit Verification

    The Department of Health and Welfare establishes standards for certified family homes to provide care to seniors who are unable to reside on their own. It mandates an EVV system to track and monitor service delivery. EVV implementation in Idaho was as follows:

    January 01, 2021

    The state of Idaho filed a Good Faith Effort with CMS and was approved.

    June 30, 2021

    EVV implementation made mandatory, and provider agencies found outside of compliance would have to face possible disruptions.

    The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.

    Idaho's Home Care Regulations & Facts

    Do you know?

    Idaho has no definitive list of employee rights. Although, some common laws still govern caregivers and home care agencies. Some of which are:

    • The average salary for a caregiver in Idaho is $13.77 per hour. Caregivers are paid 1.5x times the regular pay for working more than 40 hours per week.
    • Idaho law does not require employers to give their employees meal periods or lunch breaks.
    • In Idaho, employers do not have to pay employees for traveling to and from the workplace. However, home care agencies must compensate caregivers traveling in-between their shifts.
    • Idaho's minimum remuneration law has no mandates when employers count on-call time as hours worked for minimum salary and overtime regulations.
    • Caregivers must complete 12 hours of CE and training required by the Idaho Skills Matrix. .

    A home care management software can help you understand Idaho's non-medical industry laws. Time tracking, billing, payroll, and training have been made easy- all thanks to GPS-enabled technology.

    See how CareSmartz360 helps meet Idaho's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Idaho

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Idaho

    CareSmartz360 is a trusted partner for Idaho home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Idaho

    • Idaho’s Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Idaho
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Idaho
    Guide To Home Care In Idaho

    FAQs: Home Care in Idaho

    Section 12006 of The 21st Century Cures Act made implementing an Electronic Visit Verification (EVV) system compulsory. Like many other states, Idaho filed a Good Faith Effort extension with the Centers for Medicare and Medicaid Services (CMS) and approved the extension. Electronic Visit Verification in Idaho was implemented on June 30, 2021.

    The key technologies used in implementing EVV to capture visit and care delivery information are:

    • Mobile Visit Verification (MVV): a GPS-enabled mobile application downloaded on a tablet or a smartphone.
    • Telephony Visit Verification (TVV): This system is accessed through a toll-free number that’s accessible 24 hours a day and 7 days a week.

    Additionally, cloud-based solutions like CareSmartz360 for home care agencies facilitate the purpose through:

    • Agency Portal: Agencies that use EVV-based solutions access the information for viewing and modifying visit activity and create EVV records. The data entered through an agency portal is known as manual entry and is subject to Department audit.
    • Data Aggregator: The Data Aggregator is a solution provider to interface with the State EVV Solution and provider choice systems to transmit EVV data. Providers will have read-only access to a web portal in the Data Aggregator to view visit data.

    Idaho Medicaid has announced that they will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

    No. As long as all of the mandated information is collected on personal care and home health care services requiring an in-home visit by a provider, states have significant discretion to utilize the system(s) of their choosing. The Centers for Medicare & Medicaid Services (CMS) does not endorse one type of system over another.

    The Idaho Department has determined that no license is required to operate a home care agency. However, the agency may be penalized if they’re not following best practices for their operation and managing complaints as their top priority.

    No. You cannot use Idaho Medicaid in any other state since each state has its own Medicaid eligibility requirements. You cannot transfer the non-medical coverage from one state to another nor use the range when you’re temporarily visiting another state.

    The expense of senior care is covered by Idaho's Medicaid state programme. In addition to nursing home care, Idaho also offers three Medicaid-based support programs:

    • HCBS Aged & Disabled Medicaid Waiver (A&D)
    • Personal Care Services Program (PCSP)
    • Medicare Medicaid Coordinated Plan (MMCP)

    On-call time means the time spent by the employee who is not working on the employment premises but gets compensated for availability. The employee must agree to return to the premises of employment on short notice when called upon.

    Under federal law, employers must pay for the hours worked, including the time a home care provider designates as ‘breaks.’ For instance, if the home care worker works through a meal, the employer must pay for that time. Even if a home care provider refers to the same time as a lunch break, workers are entitled to be paid if they are working.

    CareSmartz360's EVV-based solution helps agencies comply with the 21st Century Cures Act. Some ways in which the home care software feature is helpful are:

    • Improved service accountability.
    • Reduced billing errors and claim denial rates.
    • Reduced manual processes and use of paper due to streamlined automation.
    • Streamlined communications between provider offices and caregivers.
    • Service dashboard with reporting capabilities.
    • Search, select, assign and schedule a caregiver easily.

    Can’t find the answer you’re looking for?

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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