FAQ Videos

Running a home care agency isn’t just about filling shifts — it’s about planning for growth, scaling efficiently and keeping caregivers on board. This video shows how CareSmartz360 combines powerful sales forecasting with tools to improve caregiver retention — helping agencies forecast demand, anticipate staffing needs, and retain quality caregivers. On top of scheduling, billing and EVV, CareSmartz360 offers built-in AI-driven forecasting and retention analytics.

Who we empower every day

By Role

• Strategy & Growth Director — Uses sales forecasts to plan capacity, marketing and expansion, aligning staffing with projected demand.
• HR/Retention Manager — Leverages retention analytics to understand turnover risk, workload patterns, caregiver satisfaction and proactively improve retention.
• Finance & Planning Lead — Models revenue and staffing costs side-by-side to ensure profitability and sustainable growth.

By Persona

• The Agency Owner — Wants a data-backed roadmap to grow the business without over-committing resources.
• The HR Specialist — Needs insights to spot burnout or attrition early, boost caregiver satisfaction, and reduce turnover costs.
• The Caregiver — Benefits from more stable schedules, consistent assignments and an agency that values staff retention — leading to job security and satisfaction.

Combining forecasting with caregiver retention tools makes CareSmartz360 more than an operations platform — it becomes a strategic partner in growth, stability and workforce wellbeing.