FAQ Videos

Overtime in home care is a double-edged sword: you need coverage for clients, but uncontrolled overtime can erode margins. This video shares strategic insights—smart scheduling, travel-aware shift assignments, automated time caps and workload balance—to help agencies control overtime without sacrificing quality. Payroll complexity in health-care often stems from irregular shifts, travel time and variable work hours.

Who we empower every day

By Role

• Scheduling Manager — Aligns caregiver availability, client needs and travel to minimise overtime exposure.
• Workforce Planning Lead — Analyses patterns of overtime, identifies root causes and applies preventive rules.
• Finance/Controller — Monitors overtime spend, calculates cost-to-serve and ensures sustainability of care delivery.

By Persona

• The Agency Owner — Wants a predictable cost structure, fewer surprise overtime bills and better margin control.
• The Scheduler — Needs tools that surface travel impact, shift overlaps and prevent overtime before it happens.
• The Caregiver — Prefers consistent, fair workload—not unexpected overtime that disrupts balance.

Managing overtime proactively is a win-win—clients get care, caregivers get sustainable schedules, and your agency maintains operational health.